User Support Forum

Thanks for confirming. Has there been any notifications from PowerChurch regarding the outage?

Is the sever down? I have not been able to connect to online.mypowerchurch.com.

I noticed when we voiding printed checks the system put an incorrect description on the voided check. I cannot determined how and where the system pulled the description. Has anyone else experienced this issue? What do you mean 'incorrect description' ... what are you seeing , and what did you expe...

I noticed when we voiding printed checks the system put an incorrect description on the voided check. I cannot determined how and where the system pulled the description. Has anyone else experienced this issue?

Is there a way to edit or delete manual checks after they have been posted?

Thanks for your reply. Yes they are in the same accounting fund.

We transferred money from one account (checking) to our saving account, what is the best way to show this transfer in PC. Should we use the "Enter Transaction" feature in fund accounting or "Maintain Manual Checks feature in accounts payable to show the transfer? Or is there another to achieve this?

Thanks, coping the files worked!

Thansk for your help, but I am still having problems with saving the report locally. I do not get the option to select file after clicking ok in the save as menu.
Maybe I do not have something configured correctly?????

Thanks for your reply, however I do not see a option to select the folder for saving the file. The only option I am presented during the save report as is the ability to select the type of file.

I have a member who has requested his 1st qtr contribution statement. I ran the report, and saved it as a pdf file. I was going to email him the pdf, but I am unable to locate where the system saved the file. It stated that is was being transferred to the local workstation during the save. Can someo...