User Support Forum

Thanks for the response. Yes, it is the same computer, different user accounts in Windows 7. As far as I can tell, they have the same boxes checked as I do when it comes to the User Profile. I don't specifically see any option for making them "Admins" -- maybe I'm missing something there?

We have PowerChurch Plus 11.55 installed on a PC with Windows 7.1. On my account (computer admin) I can use the "Remove synced events from Google calendar" button successfully. One other admin account on the same PC can do the same, but two of our new employees (also computer admins) get no response...

You've nailed it. This computer had an older version of Internet Explorer and it was uninstalled in favor of another browser. Thank you.

Thanks for your reply. We are still having the issue. The problem is on the main computer on which PC resides. Would that one use netsetup?

When I update my Outlook contacts from the Personal Profiles menu, certain telephone numbers remain after the update, even if they have been deleted in the PC Personal Profile and/or Family Profile. I choose to "delete Outlook contacts that do not match this selection." Is there something else I nee...

NeilZ, I looked at your links -- very impressive websites. Could you explain to me what you and Jeff are talking about not synching with Google anymore?

I like how you have in the sidebar the most near upcoming events...

No, his settings are the same as the others, and PC Today is turned on. In fact, the window comes up, and it lists each of the 3 categories, but under each, it says "Loading" (just as the other computers do for a few seconds when PC is first turned on, but that message is soon replaced with the data...

What settings do you mean? He has selected those three categories to be displayed in PowerChurch Today. Are there other settings that might be wrong?

Version 11, with the latest Maintenance Release installed.

When I print out an Attendance Register Form with Names Only, the same old "Notes" that I used about a year ago still print on the new forms, even though I have deleted them several times and unchecked "save notes." Is this my error or a program bug?

When PC is turned on on the main computer, PowerChurch Today says it is loading, but nothing ever comes up. We have it set to show Birthdays, Anniversaries and Newly Registered Families. We do not have this problem on any of the networked computers that use the same PC program. Any ideas?

I just wanted to say thanks for all the work you did to get the Google sync feature up and working. Some time ago, you asked for examples of how the Events calendar module was used on websites. I thought I would include our Church website here, since we make extensive use of the calendar as well as ...

Thanks, Tracy.

Do I correct the time zone in PowerChurch or on the Google site?

Yes, we do. Was this an issue previously?

Here's a strange one. We are using a few Activity Calendars in addition to the Church-wide Events Calendar. On one of the calendars (5090, which we call "Youth Group) when an event is added and then synced with Google, the start time shifts five hours earlier. On Power Church, it says the event star...