User Support Forum

Jeff,

There was problem with the system and there was no error message during the back-up process. You are probably right that is a corrupt and it is in contributions. I localized that as the problem area. Any suggestion as to how I can restore the file????

The reindexing process starts and the error message appears. Behid the errror message window the message is " reindexing contributions in progress." The problem is in the contribution process.

We are running V9 and it is dated 11/11/2005. I believe this is the latest maintenance release.

Thanks for you questions and I hope you can shed some light on this for us.

After restoring a file, instead of reindexing an error message appears. This message is " Fatal Error exception code =c0000005" and the screen heading is Microsoft Visual FoxPro. Then the program logs itself out and the desk top comes up. Based on this, I believe it to be a problem with FoxPro. It a...

I have encountered a problem printing W2 forms???? In attempting to print the form for two (2) employees, I have perfect registration for the first employee. However, the second employee is out of registration and I have not been able to find any way to correct this. Any help would be greatly apprec...

Has anyone using V9 experienced a problem in viewing reports where only half of the page is displayed. Only the left side is showing up. The last time I used the program everything was fine. I sure could use some help. Also it seems as if my reconcilliations are not holding. I seem to have lost the ...

Matt, Thanks for the reply. I suspected that would be the answer, but was hoping that ver 9 would be consistant with Ver 8+. As you know, in earlier versions, you can make these changes quite easily. However, I guess I will have to go through the tedius process of making the many changes required to...

I recently updated to Version 9 and I am trying to make some changes in our Chart of Accounts. However, I have not been able to discover how I can change the type of account and report level. It was easy to make these changes in version 8, but not in ver 9. I need to change the type of account to go...

I recently updated to Version 9 and I am trying to make some changes in our Chart of Accounts. However, I have not been able to discover how I can change the type of account and report level. It was easy to make these changes in version 8, but not in ver 9. I need to change the type of account to go...