User Support Forum

Thanks

Just general question on new maintenance releases - we have one license with three remote stand alone PC computers (treasurer, minister, etc.) each with own unique password for various church module use. All remote computers are for review process, etc with "all" actual entry data being performed on...

Thanks Neil and yes I did discover that. One additional problem that I have discovered is that the window that allows you type in information onto the form "Do you want to print a message on each statement" does not appear on the Tax Statement using the CRA sample layout. When you have a situation w...

Thanks for the link info to Report Option feature. We will try and see if this works for issuing Canadian Tax Receipts along with the normal quarterly statements.

We send out quarter contribution statements using the All Contribution Statement report. Since this report also serves as the tax receipt format, printing tax receipts in error can occur in the printing through the Contribution statement module. If you do not uncheck the "print Tax Receipt" box you ...

We have two Funds 01 and 02 each with their own bank account. Fund 01 is the general fund and Fund 02 is our Trustees fund. Within the Trustees’ Fund 02 there is an investment account that releases $2000 per year into two restricted accounts located in Fund 01. This transfer to the General Fund 01 i...

Canadian law requires that a new tax receipt indicating a "new" receipt number be issued whenever replacing an original tax receipt. We quite often have to replace tax receipts that have been lost or misplaced by the donor. An excerpt from the Canada Revenue Agency (CRA) Tax Bulletin IT-110R3 states...