User Support Forum

This year, I am having an issue with the program putting a 0.00 in box 11 (foreign tax paid) on the 1099 where it should just be left blank. Is there a way to get this not to print?

I get the following message when I try re-indexing. The following problems were found in your accounting files. If you continue to get this warning, please contact technical support. •Accounts Payable key duplicated Could you tell me what this could be? Would this also be something I would have to s...

I am having problems with the 2011 W-3 form. The program is putting an extra dash in the EIN and removing one of the numbers. Also, it is not filling in the contact, e-mail, phone number, etc. I tried manually inputting these numbers but get a message "control is read only". I remember being able to...