User Support Forum

It doesn't let me paste when in TEXT, can only paste when in HTML

the error box says
Program: FRM_COPRN8.CREATEPDF
Line:77
Error: 1429

I tried copying the text from another source not word and
when i sent a test to myself it worked but when i sent a test to someone else the same error happens

Hello every time I try to email out the All Contribution Statement I get an error right at the end before sending and the whole power church shuts down so I have to log in all over just to have it happen again. it only happens if i paste a message in the email using the html option I get a box calle...

Hello! Our book keeper just gave her notice and due to health reasons needs to be done soon :( Our fiscal year just started Oct 1 and she is still in process getting the new year going so we are wondering if there is anyone out there who'd be interested in either filling in for us for a couple month...

Hi I added a new user one my end and gave her the download and set up instructions (I did the same for 2 other people and it worked fine) For some reason she is un able to download the program on her Mac (big green checkmark on the screen saying it installed successfully) but when she clicks on the ...

ohhhhh I didn't know you could do that!

Understand what you mean about benefit of purchasing a 2nd separate PC program for the satelight location and only using the membership module for now so in future we are set up if end up on our own; but since both are operating under 1 budget all the expenses and contributions would be entered in o...

Thank you

I should also add I am not computer savvy lol The save in: auto option is "Client Home" but then I choose ".....$(\\PC-STORAGE-1)(Z) then there is a folder called PCPLUS115 then I choose save as and save as type & click save I can't find that folder PCPLUS115 that all my saves should be in :P I have...

I have tried and tried and I can't save anything ... I maybe should add that I am working on a mac

thanks Neilz!

how do I add another separate program ? ( I use pc online)

my church is going multi site 1 budget 1 staff 2 locations ... just wondering if anyone has any tips for the membership module... we will want to be able to search/report for members, guests ect per location so is my best bet to double up the mailing catagory and personal status options i.e. member ...

Hi I have just switched from regular PCplus11 to the PC online. I can figure out how to save a report to my desktop. I click the Save As icon choose excel spreadsheet format and then click the change button to enter name of file and in the Save in: window i select desktop and the only options I have...

problem resolved! I just ran monthly reports to find which month it started in and then printed every report I could think of for that month

Hi I am doing my year end and we always transfer any surplus money from our General fund into our Savings fund so that we start the new year clear. after running reports through PC (total income for year - total expense for the year) I get my balance that should be the amount to transfer. But when I...

I have a common law couple who originally wanted to both be on 1 envelope number. Now they are asking to have separate numbers - I can manually separate the amount for them this year as I recorded the contributions on paper with who evers name. I am guessing its best to leave as 1 number till end of...