User Support Forum

When I click the "file 1099 forms electronically" button, I get an error message and cannot continue. I have set up my account with Nelco, but I cannot get passed this error message. The message I get says: program.Nelco.compressfile, line:96, Error:1426, message:OLE error code 0x800401F3:invalid cl...

Question 1. PowerChurch version 11.55

Question 2. Windows 7 Home Premium

Question 3. Jan. 01 2011.

This does not make any sense to me because I last entered some
manual checks on 8/31/15 without any problems.

To answer your question. Yes, the amount was from a previous entry when I clicked on "add" a new manual check. Update, to avoid the problem. If I key the debit amount column "first" and the "credit" amount last the keyed entry is correct and I can save it. Is this something new in your software or i...

Today, I tried to enter my manual check information. When the maintain manual check screen first came on, the word "UNKNOWN" appeared on the credit (bank act) line. I keyed in the check information and when I saved the information ONLY the debit (expense act) line appeared on the screen. When I trie...

What would be the best report to use to show the financial condition of our church? I can run the Income & Expense statement but it does not show our liabilities (especially our mortgage loan). What report would show a true picture of our financial status?

During my backup procedure, I backup "All Data Files and "Accounting Files". Is there any way to keep the Backup/Restore utility on the screen without having to click the utility the second time so I can backup the "accounting files"? It would be nice to keep the backup/restore feature active(on the...

I am using Windows 7 software and Power church Plus version 11.5 on my computer. When I create the annual contribution statements, there are a few I do not want to print or email ( internal church donations). Is there a way I can tag these statements so that I can by bypass them during my statement ...

I was entering my expense accounts, when I hit the close fund act. setup instead of the exit fund act. setup. How can I enter the rest of my expense acts?

By accident, I closed the fund accounting setup before I had finished entering all the data. How can I correct the problem, so I can continue entering my data?