User Support Forum

Thanks, I appreciate the help and understand the issue.

I have been able to backup on my dvd/cd drive until now with no problem. Now it does not detect the drive.

"No back up drives have been detected when backing up". Drives are recognized when in Restore, Verify or Display Backup Info modes . Memory stick is recognized in back-up mode but not DVD/CD. New problem since installing Windows 7, but may not be relevant. PC V9, Windows 7