User Support Forum

Thank you all for your information. I found the "reverse" function. It appears (from my experience) that "Reverse" will create a negative (-) transaction that needs to be reposted. After that the correct information needs to be entered and posted. I hope that I didn't mess up the accounting module b...

I inadvertently assigned a contribution to the wrong fund and posted the contribution. Is there a way of changing a posted contribution?

Our counting committee does not track if a contribution is a cheque or cash so I created a "unspecified" category for "contribution type". Now I appear to have a problem that the "unspecified" type contributions are not showing up on the "unposted" contribution reports (i.e. unposted contribution, d...

Is it possible to create a custom report using a standard report format as a starting point. (I am a PowerChurch Online user.)

We are new to PowerChurch Online and still in the trial period. Has this happened before? i.e. not being able to access the software for a whole day?

I am having the same problem on two computers. I have submitted an email on the PowerChurch support page.

It appears to work properly now. Thanks!

The program date is indicated as: 02/11/2010

I am running PowerChurch Online (v11.1). That should always give me the latest. No?

That's what I thought, but that doesn't seem to work either. I just get blanks. I even attempted a report with both those fields, the visit area gives me the two character code but the visit area description is blank.

I am setting up PowerChurch Online and have used the "Visit Area" field to assign the members to different visiting sections which I named "Section 1", Section 2" etc. When I create and run a custom report the visit area names that I created are not shown, only some kind of two letter generic code (...