User Support Forum

OAKLANDBAPTISTCHURCH wrote: ↑

Wed Sep 10, 2025 10:28 am

I'm still getting this message when I try to use Power Church:
IDS Server Message
"Failed to connect to "online.mypowerchurch.com" on port #491. Please contact your system administrator."

Any updated suggestions on how to fix this?

I'd try calling directly using the help line.

A non-profit has purchased the church building through a land contract, and we will hold the mortgage for 10 years. We didn’t loan the money to them directly. The non-profit will be paying monthly over 10 years, and there is no interest. I have several questions on how to set this up in Accounts Re...

Can employee permissions be set so that they can enter their own time off without also having access to other employee's information? I am not finding a way to accomplish this. Our ministers have not been using the tracking feature and would like to begin. However, they only want permission to acce...

Thank you Neil, that is what I think too on the branch personnel. And then when I asked if they had preformated deposit slips I could order and print they insisted the only thing available is the old fashioned book which we already have- it was like I was in a 1980's time warp. SInce my wife verifi...

We are currently running PowerChurch 14.4 on our network, hosted by one of our computers. We are installing a NAS this month, and we will be moving PCP over to the NAS. I have read the articles about doing this in the Knowledge Base and in this forum. 1. Can I copy the entire PCPLUS14 folder and su...

Hello Again Neil, after all this time I finally have some offering counters willing to learn how to streamline the contribution entry and deposit, hooray. Entering contributions with the check reader is going great, but our bank (Truist) rejects the Quick Books slips I ordered from Advantage Laser ...

Any updates here? I have tried alllll the things, even called microsoft 365 support and spent over an hour with someone then ended up submitting an "exception" request to another department of microsoft with the help of MS365 and have had NO response!!. I cannot email paystubs and it is annoying. P...

I would appreciate an easy way to set up a miscellaneous income account. I had someone else set up PC+ several years ago and I have upgraded to PC+14 . Since we are a small church we don't have a lot of different stuff. We had an insurance check come in for damages. I was going to go to Fund accoun...

confused again, in transferring. the women ministry is giving $200 to the building fund. their funds are in the savings account and the building fund has its own account. How do i make this entry? that the balance of the women ministry balance is less $200 and the savings is less $200 and the build...

St Peter wrote: ↑

Thu Jul 31, 2025 11:44 am

Thank you for your reply. I can only see "Filter by last name" and "Locate by email address".

What report are you looking at? The report is under Personal Profiles.

Hi, Could someone could help me with how to create different kinds of reports? I would be very grateful. I will need to create reports such as: a report on families that speak a certain language, are in a certain age group; families that live outside of our Church neighborhood; and families who reg...

St Peter wrote: ↑

Wed Jul 30, 2025 1:56 pm

Hi,

Is it possible to find families by date of birth?

Thanks

Um ... you can find individuals by date of birth, which you can then track to families, but the family mailing record is the 'high level' record to which all the personal profiles are connected.

Does this help ?

The Building fund is in the main checking account. When I use the contributions module to record someone donating to the building fund directly it debits to the 04-1110-400 bank account (see below) and credits to the 04-4430-430 account. (see below) <SNIP> Based on what you said so far it looks lik...

You are correct, that was an income account. I thought this was income. anyway..... our 3430-430 Building fund equity account is included in our main checking account. So, how do I bring this in so that it sits in our building fund? 04-3430-430 Building Fund Equity 04-4430-430 Building Fund Income ...

Rule #1 I have no idea what I'm doing . A Storm Damaged our roof. State Farm wrote us a check I have no idea how to record that check. I do know that I should NOT bring it in through contributions. We will be depositing it into the 04-4430-430 Building Fund. Should I do something with accounts rece...