User Support Forum

Well thats unfortunate, thanks for the info... Do you think I can move the account and renumber to put it in the category i want? Will it save all the historical content under the new account number or is it recommended to make that account inactive and create a new account? All you need is to renu...

Hi Neil, Thanks for the reply. Yes the amounts are the same, however, the individual will no longer receive the tax benefit from us due to it being a Donor Assisted Fund so I need to remove it from his contribution statement. In that case, reverse the contribution, and DO NOT POST it to Funds Accou...

I have several repeating transactions that I created under Fund Accounting that I have reworded and saved as a new transaction. How do I get rid of the old ones? I've tried deleting each line and clear, that doesn't work. I've also tried just clear and it tells me I need to add the reference. When ...

Hello, We had a doner provide a large donation to the church approximately two months ago via a personal check. I deposited this on its own deposit and entered it into the contributions module and posted it to fund accounting. The doner notified me that he had given that out of the wrong account - ...

We have installed Brother label printer on main PCP plus online system but it will not show up on the tablets drop down when trying to print labels for the kids at check in? Any help? Thanks Lisa OK .. first I need to ask this. On the tablet, without starting Check-In, is the printer seen? That is,...

antiochmbc wrote: ↑

Thu Aug 27, 2026 3:58 pm

Okay, thanks, that did the trick!

Glad to hear it!!

I have such a mess from trying to clear up some erroneous posts, but one question at a time: When I go to Fund Accounting to reprint a reconciliation report, I have two reports for 6/30/26 reporting period because my assistant accidentally selected it again after it has been reconciled. The reconci...

Thank you this was the solution. I had to uninstall and then reinstall the new version and choose to restore backup at the install. Not sure why it won't work after you already install but it works now. Thank you The restore system will only restore backups made on the current version. This is due ...

I've not been able to find an answer so far, here's our situation: The last backup file we have is from the end of March, but unfortuantely in early May the PC eperienced a catastrophic failure to the SSD. We've been using an alternate PC to keep track of contributions and a few other things, but t...

We now have a repeating contribution that includes a designation. I noticed that the form for repeating contributions does not include the designation field. Can that be added? Otherwise, I have to do my designation report manually. Thanks That's not a bad request. It will be seen here, but I'd als...

[quote=flcalgona post_id=107411 time=1781611376 user_id=1284823

Anyway, I'm calling this issue done.
[/quote]

Glad that it all worked out.

I have all that part: When I choose the backup, it says it cannot restore backup from Powerchurch 12.0 files. How do I get my Powerchurch 12.2 to backup so that it doesn't have any 12.0 files? How did you install v15?? Did you do an UPGRADE, if so, it should have done a search of the system to find...

<snip> Re. permissions, which permission is required to merge duplicate profiles, or to move a Personal Profile under a different family? Just "Add/Change"? That is something that the office admin needs to do sometimes. It's tempting to try to write a script to do the copy (or use it as an AI progr...

We are new to PC+ in 2026 using v. 15. We have keyed contributions by donor since 1/1/26 and funds reports and contribution statements look fine. We have contributions module setup to POST TO FUND ACCTG and have not messed with this setting since intial setup. However, none of the contributions hav...

I am having trouble with one month. Somehow I missed inputting $75 through contriubtions and updating fund accounting when I posted it. I had corrected a previous error and somehow it was corrected in contributions but not put into fund accounting. The problem I am having is when I do the bank reco...