User Support Forum

Ok. Thanks Neil

Couple follow up questions: 1. Is it recommended that I change the box 1 number prior to submitting my 941 to the IRS to accurately reflect the number of employees during the reported quarter? 2. Are their plans in the future to change PowerChurch to include employees paid during the reporting quart...

I've got the backup uploaded for you to review.

Ok. I’ll get this uploaded tomorrow. Thanks.

The odd part is when tech support fixed it last quarter they checked 2nd quarter and it was fine. Now all of a sudden it isn’t.

Yes, all payroll is posted. As of June 12 I had six employees. I had one employee taken off of payroll at the end of May. Box one shows 5 employees

I understand I can edit the 941 once it’s compiled, but I’m just concerned why the software is omitting the individuals to being with.

Hi, I am having this same issue again, except only Box 1 is wrong. It excludes two employees, both are included in the correct boxes below box 1. The last time I contacted tech support they stated there must have been an issue with the pay item. They created a new pay item and transferred all the da...

Hello, I wanted to reach out and see how everyone handles events like camp, youth revivals, or any event that usually requires payments for individuals. Currently, if our church is going to go to a camp our Youth Pastor will do fundraisers, like snack shop or sell candy bars, to help raise money for...

Ok. I’ll give them a call tomorrow. There is no pretax deduction on that employee and federal taxes are withheld every check. Thanks for the guidance.

I couldn’t log in to the account I posted this question with for some reason. Anyways, I did the 941 calculation report and her name doesn’t show up for the box 1 information. It shows up under every other area, just not there.

I’ve got the majority of this issue fixed by changing the tax options on the pay items. I now have one employee who doesn’t show up on the employee count for box one. It’s a nonclergy employee and I have verified that the tax options are correct under the pay item. Ironically, she shows up under box...

Hi, I am having trouble getting PowerChurch to provide me a 100% correct 941 quarterly report. We have 7 employees (including all on pastoral staff). Four of those employees are nonclergy and three are clergy. When I run the 941 Calculation report it only shows 3 employees and the total for box 2 is...

Shortly after I began using the AR module on PC, I had a member come to me and point out that their invoiced amount was wrong. Assuming I knew what I was doing, I just issued a credit memo on their account for $160.00. That credit memo was recently applied to an invoice. Because I have not come to u...

I went in and applied the credit balances, but it is very confusing how it is displayed on the Account Statement report. For example here is what one account statement says: 02/01/2019 Invoice 48 Amount : 390.00 Balance: -165.00 02/22/2019 Invoice 50 Amount: 150.00 Balance: -15.00 02/22/2019 Credit ...