User Support Forum

how would we set up church loans that we give out to churches and keep track of payment of principal and interest ? I had to do some searching back a few years and found this topic that should give you an idea: https://www.powerchurch.com/forum/viewtopic.php?f=3&t=9961&p=31512&hilit=setup+loan#p315...

Is there a calendar year-end closing procedure in the Contributions module? If so, and if one chooses it, what are the ramifications, good or bad? There is no need for a 'year end closing' in Contributions. Its up to the user to make sure that they enter contributions or create reports using the co...

I removed my copy of PCPLUS12 on my laptop, and am having trouble finding my original download of it. I did reinstall PCPLUS11.5 with not trouble & it works. Only that's not able to read my backups from 12. If I can not find my original copy of PCPLUS12, is there somewhere I can download it again? ...

I am trying to document a transfer of bank funds that have been made at the bank. I thought it would be a simple swap of assets with a transaction within the Fund Accounting module. I posted it as: 03-1210-310 memorial fund asset credit 01-1110-000 general fund asset debit. However, when I do this,...

Thought I would post the solution in case it happens to anyone else. Apparently it was my router. We just installed a new one recently and I could not download the Maintenance Release from the website either. I paid more attention to where it was sending me when I clicked on download and it made no...

I don't know that we're eating the fees. As I understand it, when someone donates, they pay a cc fee to Faithlife to process the transaction. As far as Faithlife is concerned, both the donation to the church as well as the fee are considered donations for tax purposes. For our tracking in QB, we on...

We are trying to send email and need to authorize with Google using OAUTH. I go through the process in the browser and get the message "Verification code received. Thank you" but when I try and test the connection, I am asked to authorize again. A related question is that we have the database on a ...

Copy all and thanks. For the checks, that's for both payroll as well as vendors? Yes .. all checks. In fact, they can use the same check you're using with QB. For Faithlife, it's not that they give a donation, it's that the cc fees from the giver are considered tax deductible as well as their donat...

So, thanks to the videos, I'm pretty sure we're fully loaded and ready to start working. That said, I sat down with the team that normally works QuickBooks and they had some questions that I couldn't answer. Can PC print checks? Given QB does this, it would add steps if it didn't. Of course it does...

When trying to print All Contribution Statements, I get a too many bad auth attempts error message. What do I do to correct this? Sounds like you're trying to EMAIL the statements, as the printer wouldn't need authorization. If that's the case it sounds like your email setup is incorrect. Check thi...

Hi, My laptop started giving me this message: (Cannot locate microsoft visual foxpro support library) when I tried to open my installed PowerChurch. So I removed the program, tried to reinstall. It won't install, same message. So I upgraded to Windows 10, hoping it would correct the situation. I st...

I made a contribution post and deposited the funds Dec 31 for parishioner. Check dated 2020. They now want to move the funds to start covering their 2021 pledge as their statement for 2020 is over their annual pledge. What is the best way to move this contribution as it was posted and deposited on ...

Hi Neil, We have a way to track loose cash but when I read the article, it talks about non-cash contributions. I set up the appropriate items but I guess it assumes that you know the value of that chicken :D or can of paint to order to enter it into the Contribution module. I guess the donor has to...

I meant the account number for the vendor, they do have separate 12 digit account numbers and if I'm leaving that blank in the vendor, I'd have to look that up and add it to the line item each time so the vendor knows how to apply the payments I sent them. I may still try and get them to set up onl...

When the first adult family member becomes deceased, I change their DIRECTORY SEQUENCE to 99, remove the envelope number association, record the DECEASED DATE, and set PERSONAL STATUS to "Deceased". I also remove the deceased person from the FAMILY MAILING NAME (within INTEGRATED DATA ENTRY). When ...