User Support Forum

Did you use the "folder" option to browse to the disc?

Is it formatted in a way that you can write files to the CD without a CD burning program?

The drive .F. designation that you are seeing means "False", as in we aren't finding any drives that are able to be backed up to.

If a drive has DVD distinction, we won't be able to back up to it, even if it can write CDRs.

You will want to install v8.5 on the old computer first. You won't be able to restore a v8 backup into v85. After installing v8.5 on the old computer, go ahead and start the new program up for the first time, you will be asked if you have a prior version that you are upgrading from. At this point, c...

"Quirky" page breaks on Accounting reports are usually attributed to the "Page Break After Account" checkbox on the Maintain Chart of Accounts screen.

Take a look at the accounts surrounding the mysterious page breaks and see if any of them have that box checked.

I have documented this as well, but have yet to find a dialog with the tab orders you referenced. Let us know specifically where you are seeing this behavior.

Thanks!

Thanks, guys, I have gotten it written up!

Post a manual check in Accounts Payable to offset the extra void.

Hitting Alt&Tab together will switch from one Windows program to the next. Try hitting Ctrl&Tab together to switch between open dialogs within the same program.

I don't think you need the quotes around .T.

PowerChurch Plus versions prior to v9 would allow you to set up accounts with the same major account number (the last seven digits) in different funds with different descriptions. In running a consolidated report, though, you would see what you are experiencing, the software "picking" one of the acc...

In versions prior to 9, there was an Unreconciled Transactions report in Fund Accounting.

v9 and 10 only have a checkbox option on the Check Register report to include only unreconciled transactions.

Hi Vicki, The difference in each of those reports is that the Payroll reports and the Check Register are only looking at transaction date. The Journal report is pulling by accounting month. Take a look at the Journal report and see what the full date is listed as in those transactions. Chances are, ...

Good catch. I have gotten it documented. Sorry again for the inconvenience!

From what I understand, they converted right over without any tweaking necessary.

I have passed your issue on to Program Development.

Right. v9 added the ability to e-mail statements and the default is checked.