User Support Forum

YAY!! all is well thank you so much!

Its actually a new Mac - but I got parallels program on it which allows my to use part of my Mac as a pc so that I can still use powerchurch. I have pc11, and yes I am using it locally - not apart of a network
I will try what you said and let you know - thanks!

when I click no nothing happens either. (The update is to install updated runtime files)
No matter what option I try I never get passed utilities and selecting the backup or restore tab (I don't get the window pop up asking me to choose an option and then click next)

when I click no nothing happens either. (The update is to install updated runtime files)
No matter what option I try I never get passed utilities and selecting the backup or restore tab

I have tried to restore a back up from my old PC which had crashed on me. I have a successful back up on an external hard drive. I have already installed Powerchurch on to my new computer. To back up I understand that I must click utilities, then click backup and restore. When I do so I am ask to in...

Hi
I transferred money out of out of one of our bank accounts (03 Fund) into a new account which is a 3 year non redeemable account which will generate interest.
How do I enter that in PC? and once I have a new account set up how will I handle the monthly interest?

so i could create something like 01 5300 006 Employment Insurance Expense Rebate then CR 01 1110 000 DB 01 5300 0006 to deposit the rebate check? the GST refund is one of our sales taxes... non profits can claim back 50% of all gst paid so if i do the same thing as above will the money be in a "fund...

I know i would usually DB checking and CR the expense accnt but I'm not sure how to do it in this case. We received a hiring credit for small businesses - CRA says to either record it by reducing my EI expense or include the amount as income. Last year the amount was small so i just entered under mi...

Hi
A check that I wrote and posted last month has been lost in the mail so I need to write a second one and resend... how do I do that?

4220 closes to 3220 and 4240 closes to 3110 and no I haven't closed Sept yet
I'll need to change 4240 to close to 3240 because 3110 is unrestricted assets right?

I ran a balance sheet for Sept and 4240 is not even listed

it was posted in Sept 2012 and dated in Sept 2012

Hi I ran a Trial Balance Report Oct 2011- Sep 2012 and both my temp restricted accounts have the correct balance in them - then when I ran a Trial Balance Report for Oct 2012 the beginning of our fiscal year only 4220 has it's amount in it; 4240 's amount is 0 and the amount is not in any other acco...

I am starting our new fiscal year. We transfer any surplus $ from 01 fund from the last year into our savings 03 fund. I ran a trial balance report for Oct 1 (start of fiscal year) to see the amount to transfer (line 01-1110) so I will CR 01-1110 - year end balance DB 01-9030-000 transfer to 03 DB 0...

Never mind the previous post... i just reconciled all 3 accounts for Sept and then ran a balance sheet for each and they all are equal to the adjusted bank balance !!!
funny how balanced numbers can make your day!
what a relief
thanks for all your support & help!

the problem I'm still having tho is that the balance sheet is not equal to what is actually in the back and i can't figure out how to make them equal ... see my previous post "balancing between reports"