User Support Forum

Is your E drive a CD/DVD combo? We have problems communicating with the CD-R/RW even if it is only a DVD reader. There will be a Maintenance Release for version 10 next week that fixes this issue and adds DVD burning capability. If this is not a DVD combo drive, make sure that My Computer (or in Vis...

Zorak wrote:There is now a prompt in version 10 (update to the latest Maintenance Release if you don't have this prompt) when printing AP checks as to what invoices you want paid, also when posting AP, what checks you would like to post.

This one is only available for version 10

In getting the Fund Accounting side updated, you can modify the unposted transaction, adding the debits and credits. You should find it at Accounting > Fund Accounting > Modify Unposted Transactions. In the most recent Maintenance Release, we eliminated the possibility of transactions posting this w...

You might try the Membership Master report from under the Family Mailing List reports. This allows you to print one *family* per page, but also lists each profile and all their details.

Most contribution reports, including the Contributions Statements will automatically sort the information by date, rather than date entered. You are fine to enter them in any order.

allisonaaronb wrote:3. What type of printer are you trying to print to?
We are trying to print to a HP 2600n Network Printer, or a HP Laserjet 1000

If you change your default printer in Windows and then restart PowerChurch Plus, does the same error message happen with both printers?

There is not a built-in function to show you this specific information. You may be able to make it happen with a combination sorting and data grouping. I would imagine if you sorted by Name and then Date, then grouped by name, you may only get the latest date showing on the report output... I haven'...

There is now a prompt in version 10 (update to the latest Maintenance Release if you don't have this prompt) when printing AP checks as to what invoices you want paid, also when posting AP, what checks you would like to post. When printing mailing labels from Personal Profiles or Activities & Skills...

In transferring PowerChurch Plus to a new computer, you would more likely want to make a backup (through the Utilities menu) and restore it on the new computer, rather than starting from scratch and "reimporting" information.

An update will be coming shortly for PowerChurch Plus version 10 users that will add support for DVD/CD combo burning. Currently, DVD drives are not supported.

We are able to recreate this issue. I have gotten it written up and we will get it working!

Would we close the remaining months with no activity (0710, 0711, 0712) and then close the period/year (0713) and start the new fiscal year as 0801 (Oct)? That is exactly what you would need to do for the short year. Does a fiscal year affect payroll and contributions since they "run" on a calendar...

The "booklet format" directory in PowerChurch Plus isn't a true booklet format, as you are seeing it lays out pages 1-end in order, rather than calculating the placement of actual pages to fold up into a book.

You would have to cut and manually arrange pages on a copy machine into a booklet format.

I am seeing the same behavior here. I will get it written up as a bug.

You can install the Maintenance Release from either location. Be sure that no other users are logged in to PowerChurch Plus!