User Support Forum

It's been the same for years. My bank reconciliation balances to zero each month. EG... Statement Balance = 354,787.32 -Outstanding Chqs 126,348.50 +Outstanding Dep's 15,145.73 = 243,584.55 BUT my GL actual balance is 247,003.94 (which is also what the Balance Sheet Shows) A difference of $3419.39 ...

Is there a easy read quick starter reference document anywhere. I am looking for step 1, step 2 etc. all one flow. what function is used to pay monthly bills. Do you use the manual check features or us the ap function. Is there a template for weekly bills? Any help would be greatly appreciated. You...

Is there a way to log an indirect gift/"soft" gift, such as a donor requesting that their Charitable Fund or Donor Designated Fund give the gift. But the donor who requested that is the contact and responsible one that we'd like to thank, even if we don't send them a tax-deductible receipt for the ...

We haven't used a company to accept payments before. Stripe will collect money online and deposit it to our bank account as funds are received. Do you know how I will account for this? We are using it for Youth. We only have 1 bank account that everything uses. I have a youth income 4880-000 Youth ...

We set repeating items in our accounts payable module. Is there a way to set end date for a repeating item? If yes, how. I could not find such option in the repeating item window. Thanks for the reply. Using: Powerchurch online. There isn't a way to do that. What I usually do it just enter an amoun...

This is my first year printing year end contribution statements for our members. I have noticed that deceased spouses are still showing up in the addressee area even though the spouse has been marked as deceased under membership. This seems really tacky and hurtful to send, especially for a spouse ...

We would like to record the number of attendees at each Sunday worship service. We have no need to record the names of the worshipers, we simply want to record the number of worshipers . Is this possible? I haven't found a way to process this type of entry. Thank you in advance! The 'fast data entr...

Hello, Is there a way to prevent AP from printing checks for certain restricted fund balance or for general operations that there was budgetted expenses left in the year for that line item? We currently see negative fund balances or go over the budget as there is no warning message to the AP person...

MVA wrote: ↑

Tue Jan 09, 2024 1:53 pm

When I get someone to help, I only give them permission to do donations.

I don't think I've ever messed with my permissions?

Thanks,
Debby

How about other parts of Powerchurch? Can you access them adjust their settings?

I have a somewhat (or perhaps totally) strange request. I have business service entities currently set up with a single income and multiple expense accounts, and are currently grouped by a single ‘sub-account’. Therefore, I have to run the sub-account report to be able to manually calculate my ‘net...

MVA wrote: ↑

Tue Jan 09, 2024 12:19 pm

Sorry Neil, I have been having trouble answering you.

I am the only admin on the system. Please advise.

Thanks,
Debby

If you are the system admin, you should have access to every part of that system. Do you grant permissions to other users for membership, accounting, etc ??

I need to change how an account roll's up on reports. I dont want to change the detail account number, just how that detail account rolls up to a group account number. For example under expenses I have a level 4 group account called 5100 "Senior Pastor", under there I have a detail account 5124 "Or...

Steve Seitz wrote: ↑

Sun Jan 07, 2024 6:06 pm

Sorry for the tardy response. Yes, we made a new tax table with the new Ohio template and applied it to all active employees. Do we need to apply it to terminated employees as well?

You're not going to be taking taxes from the terminated employees, so its really not necessary.

New user here and playing catchup. I need an Income and Expense Statement for months Sept-Dec 2023. System defaults to 2024 and will not accept changing to 2023. I went to Accounting, Reports, Income & Expense Stmt, Accounting Months---year defaults to 2024. I am still in the process of entering da...

Thank you Neil, I went there, but the numbers are grey, so I can not edit it from there. I was just wondering if there's another spot to enable that. Thanks for your help. PS. I'm having trouble with the website blocking my IP address. Strange. There is only one place that it can be adjusted. It do...