User Support Forum

Unfortunatly what you say is right. The only thing I can do at this point is to submit this as a suggestion to program development. The problem I see with this though is that if you have access to custom reports you would have access to all of the data, and Contribution entry only is a very limited ...

Unfortunatly I am not able to reproduce the problem. I have tried with Windows XP pro and Windows ME, and Acrobat 5 and Acrobat 6 Professional, and in both cases I was able to get the PDF file created. I believe the file that you have referenced is a temp file that is created on the fly when formatt...

the fund balance report is looking at your fund balance account, typically 3001, the check register is looking at your checking account, typically something like 1110. Taking the basic accounting equation into consideration ASSETS=LIABILITIES + FUND BALANCE it may be possible for the checking accoun...

Unfortunatly it is hard to tell the specify problem from what you have described. It may be necessary for you to speak with one of our technical support reps at (800)486-1800 the find the problem. I will mention one thing to look at, when you go to Membership and Family mailing list, then maintain f...

In every instance we have found and tested in every version of PowerChurch, Can not update the cursor is caused by having a read-only file within the PowerChurch directory or permissions making the files seem as read-only. If the program runs fine for some users and not for others, it would sound li...

We need more information.

What version of PowerChurch?
Whats your program date (help-->about Powerchurch+-->system information)?

For further assistance feel free to call our technical support office at (800)486-1800

I am not sure of your exact problem. I would need more information to be able to help. Exactly when did you get the error? How did you migrate PCPLUS7? If installed, was it with floppy disks or CD? You may need to get the most current Maintence Release, you can get that HERE just fill out the requir...

The file that holds the Contribution fund names if cofund.dbf and you might also want to grab cofund.CDX and cofund.FPT (if its there). Just remeber that for it to work the file must contain the exact information as was setup before otherwise you will have problems with Contributions going to the wr...

The problem you are describing doesn't sound like any program related issue that we have heard of and certainly not one that has been reported by our customers.

It sounds more like a data related issue, for further investigation please give our office a call at (800) 486-1800.

I am new to your software and am still trying to figure things out. Would you please be so kind as to describe the process I need to "create these codes" so I can maintain the dropped members? Thanks a lot. in the version 8.5 manual you can find more information on page 48-53 for family codes and 7...

The PowerChurch database is designed to handle a large number of individuals, so splitting this up into 2 database files would probably be overkill. One way to handle what you are talking about is to use some of the options on the family, in addition to use of the codes. For example, if you have a f...