User Support Forum

Tammy/newlife wrote: ↑

Mon Jan 29, 2024 9:31 am

uucekevin, did you get anywhere?

Have you followed all the steps in the email setup??

https://www.powerchurch.com/support/434 ... owerchurch

You didn't say what you are using, regular Powerchurch, or Powerchurch Online.

The current expense and income report shows individual line item with the credits in debits contributing to the balance. I’m looking to accumulate only the debits for a given year. Is there a specific report that can do this? There is no standard report that does that exactly. You may need to expor...

Hi Neil. I'm sorry, where is that option? We are using v 14 and I can't find it. I must be overlooking it. Sorry! Open the Attendance function under Membership, select Fast Data Entry. Enter the function you're taking attendance for (if you haven't created one for worship, do that first), enter the...

Curious to know if most of you have decided to process w-2 and w-3's with the old 2023 instructions or if you are waiting for the updated 2024? If you go to the IRS website and look at the current instructions, it is 2023. If you do a search for the 2024 instructions, it is still in DRAFT format an...

I'm trying to file our 1099's and it has to be done electronically. When I hit "file Electronically" it gives me the message about a third party, which is fine, but I get Power church download error. I don't have an account with the third party I don't even know who the third party is. Can anyone h...

Thanks for the info about sending the statements but we fixed it by changing the password on that last screen. Seems that the password must be updated at least once a year or maybe twice a year. We changed the PW and the statements emailed. I hope that's the fix for you also. That's more your local...

I am using PC Online for the first time this year. In previous years, I have been able to send the contribution statements from PC, but this year I am stuck at the Authorization Request screen. I click the continue button, but nothing happens after the Continue button disables. After waiting for a ...

We have 1 checking account that is tied to all of our fund accounts. I did set up the beginning balance to the checking account at the time of set up. All of our funds are tied back to 1 checking account. The 2 funds that have balances to bring into the software is Faith Promise which is donor rest...

V.14; new user I have a Faith Promise Fund that has a beginning balance. How do I get this $ assigned to this fund from the General Fund? Please explain in more detail. Are you trying to add a beginning balance? Should I assume that they both use the same checking account?? Are they separate checki...

Hi, when I try to add a signature to the Contribution setup, I can only see what appears to be the Power Church computer, I can't get to my computer files to add the signature. What am I doing wrong? Are you using Powerchurch Online? If so, look for the drives that say 'client'. If not, please expl...

Hello, I need help. I paid someone via direct deposit but it went to someone else's account when it came to the ACH. We were able to get the money back but in the meantime, the employee was issued a check cause they rightfully needed their money. The payroll transaction in PowerChurch was correct a...

Why are the PowerChurch Plus calculations are off? They're not ... if these are hourly wages, the amounts are adjusted for the actual wages paid in the payroll check. If they were not being calculated properly we'd have been told about it long ago as this is a very standard calculation. If you've b...

Thanks for the response. Payroll set up is correct with 1.45% Medicare and 6.2% SS Example - Wages $11,495.25 X 6.2% = $712.69 - PCPlus calculation is $712.76 Wages $11,495.25 X 1.45% = $166.68 - PCPlus calculation is $166.72 Wages $11,397 X 6.2% = $706.62 - PCPlus calculation is $706.57 Wages $11,...

I use "efilemyforms" to process our w2 forms. I get an error or recommendation message on each one questioning the SS and Medicare deductions. Any idea why they are questioning the deduction amounts? I can't seem to attach the screen shot but the message reads: "Box 4 should be 6.2% of Box 3 + Box ...

fpcmonett wrote: ↑

Wed Jan 17, 2024 2:44 pm

Shown as posted in contribution module but not appearing in fund accounting posted transactions but there are no unposted transactions to post.

Then its very possible it was overwritten by a database restore ... you'll have to add it manually.