User Support Forum

I am using v11. We have one fund and two checking accounts. Checking #1 is the primary account and Checking #2 is the account where temporarily restricted monies are held. Our emergency fund is one of those temporarily restricted accounts. A check was written for $10k from Checking #1 to Checking #2...

Thanks for the fix! Works great.

Thanks again. When might we expect the Maintenance Release with this fix?

Thank you for the replies. Yes, it is doing it every time I try to sync. What do I tell customer service when I call with program issues such as this one? I attempted yesterday and couldn't get to technical support. I was told I needed a contract. Is there any reason to contact tech support about th...

I am getting this error also. Has it been fixed yet?

I attempted to call technical support, but I don't have a service contract.

Blessings,
Shelley

Still does not work.

Thank you. We will look into that and I will let you know.

Blessings...

When our minister recently updated his v10 to v11, he cannot see all the files I input from my end. My computer is administrator. Version 10 was working fine for us. I updated to when it first came out. He did just last week. When we were both v10 everything was fine. He has access to everything. If...

That was so totally awesome! Thanks. Found two transactions. It is amazing what a little accounting knowledge will do. I feel so less inadequate.

I am not an accountant and don't know where to look for discrepancies to correct errors. I am setting up PowerChurch Plus v11. The plan is to compare my data with our previous accountant's data to see that I can run Power Church plus properly and I am decently trained. The other system and bookkeepe...

Thank you. I think the last post in that thread is what I am looking for. I am/was concerned that it wasn't the appropriate way to do it because we don't carry a balance.

Blessings,
Shelley

I'm confused again...big surprise, I know. :) I am using v.11. We have credit cards, but carry no balances. Because we carry no balances, I have not set them up with accounts, just vendor information. I have a receipt from the post office charged to a credit card. I thought I could treat these like ...

Thank you. That makes the mud a little viscous. So, what I have learned from this post is that it is fine and expected in certain cases to have a pass-thru liability account to Missionary #1 AND an expense account to Missionary #1. I am not making some huge accounting faux pas.

Blessings,
Shelley

Do I need an expense account for those that we send regular monthly support to out of the regular contribution? I think my question is arising from the fact we get pass-thru funds for some of the same people we send regular monthly support. Do I need an expense account for the monthly support or do ...

Our children participate in a weekly contribution. These funds are used to send to various children's homes on a monthly basis. At the end of each month, I total up the amount collected and send it to the next home on the list. Is this a restricted or pass-thru scenerio?

Blessings,
Shelley