Search found 3006 matches

by Zorak
Wed Dec 05, 2007 9:54 am
Forum: Membership
Topic: Print labels for familes who have children?
Replies: 7
Views: 4101

The labels are being addressed to the family because the "Print one label per household" box is checked on the Mailing Label Options screen. If you want individual labels to print for each child, simply uncheck this box when printing.
by Zorak
Mon Dec 03, 2007 1:02 pm
Forum: General Questions and Discussion
Topic: Mailing labels
Replies: 5
Views: 2890

Mailing labels that you print from the Contributions > Print Mailing Labels screens give you the "Include envelope number" option.
by Zorak
Mon Dec 03, 2007 12:23 pm
Forum: Maintenance Releases
Topic: Version 10 - 11/15/2007 MR
Replies: 7
Views: 3431

In PowerChurch Plus, go to Help > About PowerChurch Plus > System Information tab.

The newest Program Date is 11/15/2007.

Go to http://powerchurch.com/mr to download and install the latest.
by Zorak
Mon Dec 03, 2007 11:55 am
Forum: Maintenance Releases
Topic: Version 10 - 11/15/2007 MR
Replies: 7
Views: 3431

Re: F2 key and release number

I am a former treasurer who installed the software years ago so am the first person current users ask when issues arise. To date, I have been fortunate to have the solutions. Last week, however, the F2 key ceased working when the bookkeeper tried to enter accounts payable and bring up the accounts....
by Zorak
Fri Nov 30, 2007 11:18 am
Forum: Custom Reports
Topic: Using tagged records in a custom report
Replies: 3
Views: 3492

"is not an empty field" will catch all the Y and N entries. Simply choosing "exactly matches: Y" should get the results you are looking for. Something to remember is that you can tag families as well as individuals. Envelope numbers are assigned to the individuals. Make sure that you are both taggin...
by Zorak
Mon Nov 26, 2007 9:21 am
Forum: General Questions and Discussion
Topic: Multiple users on server = very slow
Replies: 5
Views: 3750

No, I have not tried disabling real-time virus scanning. It's an important security measure here. We don't suggest disabling anti-virus scanning altogether... Just let each machine scan itself, rather than having each machine also scan each machine on the network. There should be an easy to find op...
by Zorak
Wed Nov 21, 2007 5:36 pm
Forum: General Questions and Discussion
Topic: Multiple users on server = very slow
Replies: 5
Views: 3750

Out of curiosity, how many Personal Profiles do you have in the system?

What OS are the workstations running?

Have you disabled network scanning in the antivirus software on the workstations?
by Zorak
Tue Nov 20, 2007 2:47 pm
Forum: Maintenance Releases
Topic: Version 10 - 11/15/2007 MR
Replies: 7
Views: 3431

Re: Reassign Vendor ID

Hi: Thanks for adding the "Reassign Vendor ID" feature. It is great for clearing out old duplicate vendors. I notice however that if a vendor id I want to reassign is close to the one I want to reassign it to, I get an error message saying "You have chosen same ID for both options, please choose a ...
by Zorak
Mon Nov 19, 2007 9:17 am
Forum: Accounting
Topic: wrong category after upgrading to V10
Replies: 5
Views: 2609

Accounts in the wrong category are accounts that are numbered outside of the defined ranges of accounts. As an example, an Asset account with the number 2150-000 would be outside of the defined range of 1000-1999 for Assets. Take a look at a Chart of Accounts report and scan down through the far rig...
by Zorak
Mon Nov 19, 2007 9:13 am
Forum: General Questions and Discussion
Topic: v10 with Vista
Replies: 4
Views: 2692

There isn't any difference with any of the PowerChurch Plus versions 7 and higher, or with different Windows versions. The local files have to be installed and registered, or you will get the error you mentioned.

Maybe someone had installed PC+ on the XP workstation from the CD at one point?
by Zorak
Thu Nov 15, 2007 12:05 pm
Forum: General Questions and Discussion
Topic: Saving a Report in Excel
Replies: 7
Views: 4118

Are there any other errors or messages before or after this one?

Any other information conveyed on the error message itself?
by Zorak
Wed Nov 14, 2007 11:06 am
Forum: General Questions and Discussion
Topic: User capabilities
Replies: 2
Views: 1939

While an accounting background is beneficial, it certainly isn't required. We have done our best to make the setup and maintenance of all the different accounting functions in the program user-friendly and intuitive. If you stand back from it and let your eyes go :shock:, it may seem overwhelming at...
by Zorak
Mon Nov 12, 2007 5:09 pm
Forum: Other Modules
Topic: BACK UP
Replies: 12
Views: 7337

What is the error message that you receive? At what point in the backup process? What devices are you trying to backup to?

More info please!
by Zorak
Mon Nov 12, 2007 5:08 pm
Forum: General Questions and Discussion
Topic: v10 with Vista
Replies: 4
Views: 2692

Have you run the Netsetup10 program on the Vista workstation yet? Browse out across the mapped drive, find Netsetup10.exe and run it. This will install and register all the DLLs and other system files locally that are needed to run PowerChurch Plus remotely. Also, it will place a proper shortcut on ...
by Zorak
Mon Nov 12, 2007 2:40 pm
Forum: Contributions
Topic: Mysterious Contribution Entries
Replies: 6
Views: 3803

Sounds like you may have had corruption in the table where we store the scanned information / envelope number relation.

Call tech support!