User Support Forum

Next time you enter that transaction in Fund Accounting > Enter Transactions, check the option at the bottom of the screen that reads "Save as repeating transaction". Then next time you need to enter that transaction, click the Recall Repeating Transaction button at the bottom of the screen.

Yes, Version 12/12.2 will work without issue on Windows 11

You are correct, the Trial Balance automatically includes the year end transactions. When running the Balance Sheet for the last month of the fiscal year, it will have the option to include year end transactions. With that checked, the ending balances will match the Trial Balance for that period. It...

This sounds like maybe an old version of the software. Versions 12 and 14 both show the combined envelope names (John & Jane Smith) on all of the data entry screens. I don't recall the Contribution Statement ever showing a single person's name if both have the envelope number assigned.

We have published an article in the Knowledge Base explaining how to move PowerChurch to a new computer with or without the installer: https://www.powerchurch.com/support/425/1/moving-powerchurch-plus-from-one-computer-to-another You can also now get a download link for the full installer for your r...

To allow programs like PowerChurch to send emails via a Microsoft 365 hosted email address, there is a setting on the email account to allow SMTP AUTH. Below is a link to an article on the Microsoft website explaining how to enable this on a per-account basis: https://learn.microsoft.com/en-us/excha...

A new Maintenance Release dated 01/23/2024 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

A new Maintenance Release dated 01/23/2024 has been released for PowerChurch Plus Version 12. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

A new Maintenance Release dated 01/11/2024 has been released for PowerChurch Plus Version 12. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

If you have Version 14/14.4 of PowerChurch Plus, the Reverse button on the View Posted Transactions screen is now Reverse/Correct and allows you to take care of the reversal and correction in one step.

A new Maintenance Release dated 01/11/2024 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

There is one report that will include those families, called "Families Not Included in Membership Reports". It is in the Family Mailing List reports in Membership.

I apologize that I haven't been following this thread. Neil reached out to lead me here. The starting receipt number is only editable the first time you run receipts. After that, per CRA specs, the receipt number increments each time you generate receipts. Since PowerChurch stores the last issued re...

You can void and reissue that Payroll check from the Maintain List of Employees screen in Payroll. Use the Locate button to bring up the employee in question, then click on the Check History tab. Select this check, then click the Void button. There are options there to reissue the check and print a ...

A new Maintenance Release dated 01/04/2024 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...