User Support Forum

My new chart of accounts is filled with unwanted default accounts: pastor, associate pastor, music minister various expenses, benefits, etc. We don't have these expenses, (but we hope to in some far future) and they are totally filling up my viewing space of our chart of accounts. I was not happy t...

After running several reports in a row for individual contribution report Powerchurch suddenly asks me if I want to save it as a document. If I select NO it does not open the report, if I select YES it saves it in Word. Once I restart Powerchurch the reports will open as normal again. But after abo...

We have PC 9 and the secretary enters new members at her computer. I work with the adult ministry and make changes to my files ie new contact numbers, birthdays etc. When she brings me a backup file with the new members, her data overwrites my data. How can I preserve my data while adding the new m...

A contribution was applied to the wrong fund. It was supposed to be applied to a pledge to our building fund and it was applied to our general budget. It has already been posted. What is the best way to correct this? Two things should be done. 1. If you want the adjust the contributions for the don...

Justine Loker wrote:Neil,
Thanks for your help. That was so much easier than restarting the accounting.

You're welcome.

They are both in the same COA. Can I just debit one fund and credit the other in the fund module or do I need to pass it through the main checking account as 2 transactions? Thanks for your help. I really appreciate it. I don't claim to be an expert, but since from your discription, you have one ba...

I love that this forum is here, and it is extremely helpful. Of course, it is most helpful if I personally post a question and see it answered; however, it seems sometimes my questions are never answered, and I notice this happening to others too. We sure do appreciate answers! Maybe sometimes ques...

If the post mark on the envelope it was mailed to you in was dated Dec. 31 or earlier it should be posted as a 2006 contribution. If post marked Jan. 01 or after it is a 2007 contribution. This is per IRS. Exactly ... we made it known via the monthly bulletin, as well as in the Sunday bulletins thr...

I appreciate all of the input. I have incurred another problem with this contribution. The gift has already been posted into the Pastor Appreciation fund and a check written to the pastor. He returned the check and asked that the money be put into the Church Restoration Fund. I voided the check (wh...

Im here at the church office trying to map a network drive....Im having problems with the Sharing and Security Window...everything is grayed out, which it wont let me select an option to share the folder for the network. 8) It sounds like you don't have administrative rights on the computer. You ma...

When trying to print a budget report in Power Church version 9, the printer, an HP Color Laser Jet 3550, comes up with the following message - "PCL XL error, Subsystem: KERNEL, Error: ColorSpaceMismatch, Operator: VendorUnique, Position: 9". The computer is running XP Home. Any help would be apprec...

I was a beta tester for PC+10 and since this program has been locked and put up for sale, my version 9 opens with "There has been a new version loaded...PC10..." I thought I had uninstalled everything at the conclusion of the testing. Why is my program choosing to frustrate me at this point> Martha...

I checked this in V9 as well with the latest Maint. Release and it works the same way. I could not find anything within the help files that explains this function, but it appears to me that it does both of the options when selected, so if you leave a zero in the PEOPLE WHO GAVE MORE THAN field it l...

How can I adjust the right and left margins to print my contribution reports on our church stationery? Powerchurch will only allow you to adjust top & bottom margins for letterhead printing, it expects standard 8 1/2 x 11 paper to print on. I'm not sure if you can adjust the Printer's settings for ...

You can establish another range and assign visitors a number in this range. For example, you could assign visitors envelope numbers above 10000, and members envelope numbers from 1 to 9999. Since we track visitors in our system for our Evangelism ministry, we assign each visitor a number using this...