User Support Forum

Issues addressed in this Maintenance Release: - Accounts Payable - Release Repeating Items - If process fails, creates Fund Accounting transaction with no detail lines. - New dialog if Accounts Payable - Release Repeating Items fails. - Send report e-mail to an Activity/Skill error - New feature: op...

The "Invalid Seek Offset" error message is letting you know that your network connection is dropping out while you are running a network install of PowerChurch Plus. We are basically looking for the source of the .exe file that is currently running and are unable to find it. Most of the time, this o...

The Posted Contributions report allows you to select by Contribution Type. I don't see any others that do. I am going to file this as a suggestion in the Wishlist, though.

Thanks for bringing it up!

Internally, the program uses a combination of two fields for the unique identifier for each person. In the export field list, choose "Mail_No", which is an internal family number and "Directory Sequence", which is the person number within the family. There will be no two people that have the same co...

You could save the report to a Word document and copy the information from there. When looking at the screen preview of the report, simply click the "Save As" button (it looks like a floppy disk) and choose Word for Windows as the file type.

This is a known issue and a fix is currently in progress.

We will announce it here and through e-mail when a Maintenance Release is issued that fixes this problem.

The MR listed above does not fix the issue. The 6/11 date was uploaded with only a single fix for a single user that was experiencing it. To keep people from having to download so many different maintenance releases, we uploaded this one "under the radar" without any fanfare or announcements. The bu...

If you have recorded manual checks AND entered invoices, you will want to delete the invoices.

Invoices are only used when you want to print an actual check.

The m.KIDS variable that we use here is: IIF(PERS_NO > 2, IIF(NOT EMPTY(m.KIDS), m.KIDS + ", ","") + ALLTRIM(FIRSTNAME_B) + IIF(LASTNAME_A<>LASTNAME_B,+" "+ALLTRIM(LASTNAME_B),""),m.KIDS) What this does, is prints a list of kids, separated by commas, and only includes the kid's last name if it is di...

In Attendance, it is possible to use the Custom Reports to pull a list of people who were not present through the defined date range. This is possible because there is an "Absent" status recorded for them. In Contributions, however, there is nothing recorded when a person doesn't contribute, therefo...

This issue has been reported and will be fixed in the next maintenance release of both versions 9 and 10.

If you look at the family record of one of the people who are missing (using the Integrated Data Entry or Maintain Family Mailing List screen) you will probably find that the "Incl in Membership module reports" box is not checked. This is usually the case when people are missing from Membership modu...

This Maintenance Release is dated 5-25-2007 and after installation, your Program Date should be updated to this date. You can download this Maintenance Release and find instructions on how to check your Program Date on the following web page: http://www.powerchurch.com/mr/ There is a Frequently Aske...

You are able to run a "lump sum" entry in Payroll > Manual Check.

Just use the total Gross Income, total SS, FED, MED, etc. for each employee with a quarter-ending or beginning date. (1/1/2007 or 3/31/2007 for first quarter YTD)

Yes, v10 allows you to track GST, as does version 8.