User Support Forum

I apologize that I haven't been following this thread. Neil reached out to lead me here. The starting receipt number is only editable the first time you run receipts. After that, per CRA specs, the receipt number increments each time you generate receipts. Since PowerChurch stores the last issued re...

You can void and reissue that Payroll check from the Maintain List of Employees screen in Payroll. Use the Locate button to bring up the employee in question, then click on the Check History tab. Select this check, then click the Void button. There are options there to reissue the check and print a ...

A new Maintenance Release dated 01/04/2024 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

A new Maintenance Release dated 01/04/2024 has been released for PowerChurch Plus Version 12. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

At the end of the process, you will have three instances of the problem transaction: The original, the reversal, and the correction. All three will show on the Reconcile Bank Accounts screen. You can clear the original and the reversal together as a matched pair.

In AP, that would be voiding a check and adding a new manual check as a correction. In Versions 12 and higher, you can also void a check from the Maintain Vendor Records screen on the History tab. Voiding a check from there also allows you to reissue the check in the same process, doing essentially ...

Give us a call at (800) 486-1800 when you have access to PowerChurch and a technician will try to get some relevant details from you. We are available from 9AM to 6PM Eastern.

You can change this setting in PowerChurch by going to File > Preferences > Accounting Setup. Click the magnifying glass icon next to "Default bank account number" and choose the default bank account in one of your active funds. If it hasn't been used in 20 years, that has probably come with a lot o...

As Neil stated, it seems to be a Windows issue, since the option works in PowerChurch depending on what is set as default in the Windows Print Properties/Preferences.

I am writing up a bug report about it, but that's my assumption as to what's happening.

A new Maintenance Release dated 12/27/2023 has been released for PowerChurch Plus Version 12. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

A new Maintenance Release dated 12/27/2023 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

There is a Knowledge Base article explaining how to customize check layouts:

https://www.powerchurch.com/support/87/ ... ck-formats

The fundamental difference in the Check Register and most other Fund Accounting report is that it selects data and calculates balances strictly by the transaction date, whereas all other Fund Accounting reports are based on the posting month. This means if you have a transaction dated January 31 whi...

It sounds like the Accounting Fund Balances or Changes in Equity reports would be closest to what you're looking for.

Unfortunately, you won't be able to delete accounts that have had posted transaction history. In Versions 12 and 14, you can mark that accounting fund as inactive, so those accounts won't show up in account lookups. There is an "Active" checkbox on the Maintain List of Accounting Funds screen.