Search found 3006 matches

by Zorak
Wed Oct 25, 2023 12:37 pm
Forum: General Questions and Discussion
Topic: Tracing User Changes
Replies: 2
Views: 4492

Re: Tracing User Changes

There are "View ... Audit Log" menu options in PowerChurch that will show you records of important events - the date/time, and which user performed them: Membership > Personal Profiles > Setup > View Membership Audit Log Accounting > Fund Accounting > Setup > View Accounting Audit Log Contributions ...
by Zorak
Mon Oct 23, 2023 2:25 pm
Forum: Other Modules
Topic: Syncing Events with Google Calendar
Replies: 1
Views: 6142

Re: Syncing Events with Google Calendar

Currently, there isn't a way to have that information sync, aside from including it in the event description text. I have added this as a suggestion in the wishlist
by Zorak
Mon Oct 23, 2023 9:17 am
Forum: General Questions and Discussion
Topic: no activity record
Replies: 1
Views: 2347

Re: no activity record

That message pops up when trying to access Activities & Skills and Attendance screens when activities haven't been set up. If you previously had set up Activities & Skills, it sounds like you have either experienced data corruption or someone deleted the activities. Data corruption would normally be...
by Zorak
Fri Oct 13, 2023 10:34 am
Forum: General Questions and Discussion
Topic: Backup contains files from ver 0.0
Replies: 4
Views: 8465

Re: Backup contains files from ver 0.0

I have seen this happen in the past when you open the backup zip file using the built-in Windows compressed folder (zip) tool. Windows' zip file handling doesn't support the memo/text note property on the file, which is where PowerChurch stores the pertinent information about the backup. Opening the...
by Zorak
Thu Oct 12, 2023 12:34 pm
Forum: Contributions
Topic: Microsoft Visual FoxPro error in Contributions
Replies: 4
Views: 11887

Re: Microsoft Visual FoxPro error in Contributions

As you said, clearing the temp folder will usually clear this error up. In doing a support search, there have been a few people that it didn't consistently fix. One thing they all had in common was Trend Micro antivirus/security software. If you have that installed and running on the computer where ...
by Zorak
Wed Oct 11, 2023 9:32 am
Forum: Contributions
Topic: Old donors show up
Replies: 1
Views: 1850

Re: Old donors show up

Version 12 of PowerChurch Plus added the ability to define a range of envelope numbers that are "inactive". With this, you can specify a number range - for example 10,000 to 10,999 - and move your inactive donors into that number range. Their giving and pledge history would still be around for repor...
by Zorak
Tue Oct 10, 2023 5:25 pm
Forum: Maintenance Releases
Topic: Version 12 - 10/10/2023 Maintenance Release
Replies: 0
Views: 11804

Version 12 - 10/10/2023 Maintenance Release

A new Maintenance Release dated 10/10/2023 has been released for PowerChurch Plus Version 12. The program will automatically download and install this update by going to Help > Download Maintenance Release, or you can manually download and install the Maintenance Release installer by visiting https:...
by Zorak
Tue Oct 10, 2023 5:18 pm
Forum: Maintenance Releases
Topic: Check In 14 - 10/10/2023 Maintenance Release
Replies: 0
Views: 11182

Check In 14 - 10/10/2023 Maintenance Release

A new Maintenance Release for PowerChurch Check In Version 14 has been published, dated 10/10/2023. The Check In Server application will update itself automatically for PowerChurch Plus users. The PowerChurch Online Check In Servers have already been updated. Check In Kiosks will pop up a notificati...
by Zorak
Tue Oct 10, 2023 4:39 pm
Forum: Maintenance Releases
Topic: Version 14 - 10/10/2023 Maintenance Release
Replies: 0
Views: 11654

Version 14 - 10/10/2023 Maintenance Release

A new Maintenance Release dated 10/10/2023 has been released for PowerChurch Plus Version 14. PowerChurch Online servers will be updated automatically overnight. For PowerChurch Online users, no further action needs to be taken. This Maintenance Release includes the following: Attendance Visitor Rep...
by Zorak
Mon Oct 02, 2023 1:02 pm
Forum: Contributions
Topic: Printing Canadian Tax Receipts
Replies: 1
Views: 1872

Re: Printing Canadian Tax Receipts

The test print is just there to help make sure your imported signature image is working correctly. It's not an actual receipt, so it doesn't have all of the information you have entered. To issue an individual receipt, go to Contributions > Reports - Contributions and choose Individual Contribution ...
by Zorak
Thu Sep 28, 2023 9:09 am
Forum: Membership
Topic: Attendance Register - keep families together
Replies: 1
Views: 1910

Re: Attendance Register - keep families together

There isn't currently a way to make that happen, but I have written up a suggestion for our Program Development staff and included your forum post for documentation.
by Zorak
Wed Sep 13, 2023 5:10 pm
Forum: Maintenance Releases
Topic: Check In 14 - 09/13/2023 Maintenance Release
Replies: 0
Views: 12310

Check In 14 - 09/13/2023 Maintenance Release

A new Maintenance Release for the PowerChurch Check In Version 14 has been published, dated 09/13/2023. The Check In Server application will update itself automatically for PowerChurch Plus users. The PowerChurch Online Check In Servers have already been updated. Check In Kiosks will pop up a notifi...
by Zorak
Tue Sep 12, 2023 11:49 am
Forum: Contributions
Topic: Microsoft Visual FoxPro error in Contributions
Replies: 4
Views: 11887

Re: Microsoft Visual FoxPro error in Contributions

We will need to know what the error is. You can email your snip to support@powerchurch.com if you don't want to type the message out here
by Zorak
Tue Sep 12, 2023 9:14 am
Forum: Contributions
Topic: Mailing Labels for Contributor Mailing
Replies: 2
Views: 2853

Re: Mailing Labels for Contributor Mailing

You can go to Contributions > Print Mailing Labels. On the window that opens, choose Selected Contributors. There, you can specify date range, amount range, etc. to get the list of contributors you want to include.
by Zorak
Thu Sep 07, 2023 3:25 pm
Forum: Maintenance Releases
Topic: Version 14 - 08/23/2023 Maintenance Release
Replies: 13
Views: 17622

Re: Version 14 - 08/23/2023 Maintenance Release

OK, you're right. Sorry about that! In the code, because so many versions of Office install things in different locations, it starts at 64 bit - checks the standard path, if it doesn't exist, checks with /root in the path, if that doesn't exist, goes to 32 and starts the process over again. At the e...