Cannot email from powerchurch

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fvfirstbaptist
Posts: 3
Joined: Mon Apr 14, 2008 4:48 pm
Location: FBC OF Fort Valley

Cannot email from powerchurch

Post by fvfirstbaptist »

I have PowerChurch Version 9 and use Outlook for email and when I try to e-mail from powerchurch I get an error that connection failed. I verified the SMTP address with my DSL provider and it is correct and the email addresses are correct. I set up the email information in Powerchurch.

NeilZ
Posts: 10435
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
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Re: Cannot email from powerchurch

Post by NeilZ »

fvfirstbaptist wrote:I have PowerChurch Version 9 and use Outlook for email and when I try to e-mail from powerchurch I get an error that connection failed. I verified the SMTP address with my DSL provider and it is correct and the email addresses are correct. I set up the email information in Powerchurch.
What happened when you tried the test on the Email setup ?? Running this test will give some additional debugging information.
Neil Zampella

Using PC+ since 1999.

fvfirstbaptist
Posts: 3
Joined: Mon Apr 14, 2008 4:48 pm
Location: FBC OF Fort Valley

cannot email from powerchurch

Post by fvfirstbaptist »

I get the following error:
4/15/2008 9:12:55 AM <-- [00000060] 220 ispattnet - Maillennium ESMTP/MULTIBOX frfwmhc03 #323
4/15/2008 9:12:55 AM --> [00000017] EHLO fbc-dottie
4/15/2008 9:12:56 AM <-- [00000016] 250-ispattnet
4/15/2008 9:12:56 AM <-- [00000009] 250-7BIT
4/15/2008 9:12:56 AM <-- [00000013] 250-8BITMIME
4/15/2008 9:12:56 AM <-- [00000008] 250-DSN
4/15/2008 9:12:56 AM <-- [00000009] 250-HELP
4/15/2008 9:12:56 AM <-- [00000009] 250-NOOP
4/15/2008 9:12:56 AM <-- [00000015] 250-PIPELINING
4/15/2008 9:12:56 AM <-- [00000018] 250-SIZE 26214400
4/15/2008 9:12:56 AM <-- [00000019] 250-VERS V05.21c++
4/15/2008 9:12:56 AM <-- [00000011] 250 XMVP 2
4/15/2008 9:12:56 AM --> [00000012] AUTH LOGIN
4/15/2008 9:12:56 AM <-- [00000038] 504 disabled authentication mechanism

Zaphod
Program Development
Program Development
Posts: 834
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
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Post by Zaphod »

Your email server isn't expecting a password, and you're supplying one. Turn off "my server requires authentication" and see if that helps.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

fvfirstbaptist
Posts: 3
Joined: Mon Apr 14, 2008 4:48 pm
Location: FBC OF Fort Valley

cannot email

Post by fvfirstbaptist »

That fixed it. Thank you so much.

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