Problem after recent maintenance release

[swm]

HELP! I just downloaded the most recent maintenance release for PC 10 and now we are having some issues.

Issue #1: We are having an warning msg. when we make a backup.

Issue #2: When you reindex it says warning transaction detail key duplicated. If continues call tech support.

What is the problem and how can it be fixed. It did not do this until after I downloaded the new maintenance release. ????

Thanks
Donna

[NeilZ]

HELP! I just downloaded the most recent maintenance release for PC 10 and now we are having some issues.

Issue #1: We are having an warning msg. when we make a backup.

Issue #2: When you reindex it says warning transaction detail key duplicated. If continues call tech support.

What is the problem and how can it be fixed. It did not do this until after I downloaded the new maintenance release. ????

Thanks
Donna

Donna,

This is really not the correct topic for this question, I'll try to assist and the forum moderator can move these to a more suitable thread.

1. Someone else had a problem, and a suggested fix was mentioned here: http://powerchurch.com/forum/viewtopic.php?t=3450 . If this is not the same issue you're seeing, then please give the exact error message text. They did do some changes to the backup module, so letting them know what media you're backing up to, and the exact error message would help.

2. This problem may have already been in the system, but the updated version may have just caught it. Again, if you could give the exact error message, it would pinpoint the problem for the developers.