E-mail function error

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BGUMC
Posts: 23
Joined: Mon Aug 24, 2009 8:27 am

Re: E-mail function error

Post by BGUMC »

Despite what you might think from my prior posts Neil,,,,, I really do appreciate your continuing effort to help with our issue.

NeilZ
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Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
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Re: E-mail function error

Post by NeilZ »

BGUMC wrote:Despite what you might think from my prior posts Neil,,,,, I really do appreciate your continuing effort to help with our issue.
Forgive my rant ... as a user, I can understand your frustration. As a former programmer, I can understand the limitations on the Powerchurch side.
Neil Zampella

Using PC+ since 1999.

HisDisciple
Posts: 1
Joined: Sun Sep 27, 2009 5:17 pm
Location: Madisonville, Tennessee
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Re: E-mail function error

Post by HisDisciple »

So, I'm just curious...

Is there a fix or not. I'm experiencing the same problem. If I read between the lines here, it sounds like an ISP issue, perhaps, maybe???

Thanks!

Phillip Williams
Pastor
Covenant Faith Christian Center

Zorak
Tech Support
Tech Support
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Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
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Re: E-mail function error

Post by Zorak »

Who is your e-mail provider?

SNUMC
Posts: 1
Joined: Sat Feb 13, 2010 12:39 pm

Re: E-mail function error

Post by SNUMC »

I can send a single e-mail with no trouble. However when I attempt to send a bulk e-mail (37 messages), I get a message saying that there is no internet connection. What do I need to check/correct?

Tracy
Program Development
Program Development
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Re: E-mail function error

Post by Tracy »

SNUMC wrote:I can send a single e-mail with no trouble. However when I attempt to send a bulk e-mail (37 messages), I get a message saying that there is no internet connection. What do I need to check/correct?
When you say you can send a single email, is this from the button on the personal profile screen? Or is this from bringing up a report and clicking the email button in the preview toolbar?

We have seen many times a local firewall software blocks communication of all outgoing emails except from known email clients (i.e. Outlook, Thunderbird). What is the exact message? If you are on Windows 2000, XP, Vista, 7 you should be able to press the Ctrl+C when that message is brought up to copy it to your clipboard.
Tracy

NeilZ
Posts: 10432
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: E-mail function error

Post by NeilZ »

I'd also check to see if your email was ever setup in Powerchurch.

As Tracy mentions, single emails actually use Outlook to send emails, the multiple address emails use the internal email routines.
Neil Zampella

Using PC+ since 1999.

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