getwindowsdefaultprinter Error

[ccdelco]

Hello,

I'm having a problem with 3 error messages coming up on every computer on the network. They all say that they are related getwindowsdefault printer.

The first is:

LINE: 755
ERROR: 1726
MESSAGE: API LIBRARY IS NOT FOUND

I tried running netsetup.exe but it has not fixed the problem. Do you have any suggestions?

Thank you!

[Zorak]

Which version of PowerChurch Plus are you using?

[ccdelco]

11

[NeilZ]

OK .. do you have a default printer setup for each machine? Is it a networked printer ?? Is it online ??

Just trying to get more info on your setup.

[ccdelco]

Yes it is online. A couple of them can print to a networked printer, but I'm not sure if the networked printer is set as the default. (You mean the default on the PC, right? There isn't a preference in PowerChurch is there). I will check when I'm in on Thursday. Thank you for your help!

[NeilZ]

Yes it is online. A couple of them can print to a networked printer, but I'm not sure if the networked printer is set as the default. (You mean the default on the PC, right? There isn't a preference in PowerChurch is there). I will check when I'm in on Thursday. Thank you for your help!

I believe Powerchurch uses the 'default' printer as set by the user on the computer. If the default printer on the computer is setup to use something like a 'Microsoft XPS Document Writer' or somesuch 'virtual' printer, that may be causing the issue.

[Zorak]

There aren't printer settings in PowerChurch Plus. It just requests the default printer from Windows each time the program runs. Make sure that there is a default printer set on each computer and that it isn't something like the XPS Document Writer.

[ccdelco]

Thanks for all the input! Actually, that does make sense because I just added another computer to the network, so maybe it needs the default printer to be setup properly. I'll check it as soon as possible. Thanks again!