Printing problem after last maintenance release

Got a question or comment about PowerChurch that doesn't belong anywhere else? Why not post it here!?

Moderators: Moderators, Tech Support

Post Reply
nlassiter
Posts: 8
Joined: Wed Jan 27, 2010 10:29 am

Printing problem after last maintenance release

Post by nlassiter »

I am using version 11 of PC. After installing the last update, I am unable to view entire pages of reports and cannot print reports at all. Only a very small portion of the upper left corner of reports is visible. Neither can I print checks. Any suggestions on how to resolve this?

Zorak
Tech Support
Tech Support
Posts: 3112
Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
Contact:

Re: Printing problem after last maintenance release

Post by Zorak »

What is the default paper size set on your printer? Sounds like it may have been left at a mailing label, 3x5 card, or 4x6 photo. This would be something set on the Printer Properties/Preferences under the Control Panel, not in PowerChurch Plus.

nlassiter
Posts: 8
Joined: Wed Jan 27, 2010 10:29 am

Re: Printing problem after last maintenance release

Post by nlassiter »

Thank you for your suggestion. I have checked the printing preferences on all our printers and they appear correctly. I can print anything but PC info without any problem. I seems to be only a PC problem.

NeilZ
Posts: 10464
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Printing problem after last maintenance release

Post by NeilZ »

nlassiter wrote:Thank you for your suggestion. I have checked the printing preferences on all our printers and they appear correctly. I can print anything but PC info without any problem. I seems to be only a PC problem.
Does this happen on any other networked computer ?
Neil Zampella

Using PC+ since 1999.

Post Reply