Void a check

[fumcwortham]

I have voided a check but it does not show in the bank recon. that it has been voided. I have check with acct. pay. and it says check not found. I have made sure that every department has been posted. I have closed down the program and restarted, but still does not show up in bank rec. How can I fix this?
Thank you Carolyn

[NeilZ]

I have voided a check but it does not show in the bank recon. that it has been voided. I have check with acct. pay. and it says check not found. I have made sure that every department has been posted. I have closed down the program and restarted, but still does not show up in bank rec. How can I fix this?
Thank you Carolyn

Where did you void the check ?? If it was in AP, check the vendor history to see if there is are two entries for the check one with a negative amount, and one with a positive amount against it. If it was in Payroll, there should be a similar entries under the check history.

If that is there, and you've posted from AP or Payroll, and you've checked that there is nothing in the Unposted Transactions queue of Funds Accounting, I'd look at the Posted Transactions list for the check number. If you find it, and do NOT see a void for the check also, then you may have to just REVERSE the existing check transaction. What you should do is then edit that reverse transaction in the Unposted Transaction queue to say VOID instead of REVERSE to keep things straight.