User Support Forum

I have been using version 9 since the beginning of the year and am just now receiving an error when opening the software. Error is: DYNAZIP ZIP ERROR - Zip file structure invalid \POWERCHURCH]PCPLUS9]DATA]INFOBAK.ZIP. I also get this error when updating membership info. I have run the reindex options on all files but it didn't seem to help. I am using Windows ME Operating system. What can I do to correct this error?

Delete that infobak.zip file and restart PowerChurch. That file will be recreated, and the error eliminated.

This problem should not be happening on the latest MR.
If it is, please call support an notify us the problem still occurs.