User Support Forum

I'm trying to install Powerchurch 11.5 on a networked PC running Windows 7. I have mapped the shared drive on the server in the PC and can access it. When I double click to the netinstall.exe it does not do anything just a spinning icon. It does not show any progress and I cannot close the folder. I start Task manager and it does not show any real CPU usage. I have running as Administrator even though I have admin priviledges, stopped virus protection and verified shared access on the server. None of these help. Any suggestions?

Currently we are running 10 other networked PCs that are running Windows XP that work fine.

Thanks.

It seems that the problem was with the ownership of the C drive on the PC. The ownership was set to TrustedInstaller. I changed it to administrator and then was able to have the netinstall program proceed. This is done by going into Properties and then there is a tab for ownership which I changed. I needed to reboot the PC for it to take affect.