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Netsetup Install Failure "The Parameter is Incorrect"

Posted: Wed Mar 26, 2014 7:27 pm
by jmichell
Just got a new Toshiba Laptop for the church and upgraded it from Windows 8 to 8.1.
I mapped a drive to the PCPLUS folder and tried to run netsetup115.exe from the INSTALL subfolder, using "run as administrator". After the usual User Account Control dialog, up came a dialog box saying "The Parameter is Incorrect".
I have several Windows 7 machine running happily on the network, and Powerchurch is version 11.55. The date on the netsetup115.exe file is 2014-02-25, and the file size is 11,064 KB.
Can anyone suggest what to do?
Thanks.
John

Re: Netsetup Install Failure "The Parameter is Incorrect"

Posted: Wed Mar 26, 2014 8:36 pm
by NeilZ
jmichell wrote:Just got a new Toshiba Laptop for the church and upgraded it from Windows 8 to 8.1.
I mapped a drive to the PCPLUS folder and tried to run netsetup115.exe from the INSTALL subfolder, using "run as administrator". After the usual User Account Control dialog, up came a dialog box saying "The Parameter is Incorrect".
I have several Windows 7 machine running happily on the network, and Powerchurch is version 11.55. The date on the netsetup115.exe file is 2014-02-25, and the file size is 11,064 KB.
Can anyone suggest what to do?
Thanks.
John
Is the user on the Laptop setup as an administrator account? If so, you shouldn't have to run Netsetup using the 'run as' option.

Re: Netsetup Install Failure "The Parameter is Incorrect"

Posted: Wed Mar 26, 2014 10:03 pm
by jmichell
Yes, the user is an administrator.
However if I don't use "run as administrator" I don't even get to User Account Control.

Does netsetup115 generally run ok on Windows 8.1?
Can you suggest a fix or workaround for this problem?

Re: Netsetup Install Failure "The Parameter is Incorrect"

Posted: Thu Mar 27, 2014 4:36 pm
by NeilZ
jmichell wrote:Yes, the user is an administrator.
However if I don't use "run as administrator" I don't even get to User Account Control.

Does netsetup115 generally run ok on Windows 8.1?
Can you suggest a fix or workaround for this problem?
I've not heard or seen of a problem with Netsetup on Win 8.1. Is the Powerchurch directory on the server setup with FULL permissions for all users to be able change/delete files?

Try turning off User Account Control for the installation.

Re: Netsetup Install Failure "The Parameter is Incorrect"

Posted: Thu Mar 27, 2014 5:08 pm
by jmichell
As you guessed, it was a permissions problem. The PCPLUS folder was on a NAS box, and the user had read-only rights to the folder.
Thanks.

Re: Netsetup Install Failure "The Parameter is Incorrect"

Posted: Thu Mar 27, 2014 7:45 pm
by NeilZ
jmichell wrote:As you guessed, it was a permissions problem. The PCPLUS folder was on a NAS box, and the user had read-only rights to the folder.
Thanks.
You're welcome ;)