User Support Forum

A problem appeared after I installed the latest maintenance release (program date 4/5/05). When I run an Income & Expense report at level 3 or 4 nothing appears under Current Period except for the totals and level 2 subtotals. Other columns are OK--year-to-date is calculated and displayed correctly. At levels 5 and 6 there's no problem. So it's displaying the amounts in detail accounts but not group summaries.

To verify the problem happened after the MR, I reinstalled the program from the original CD. Problem gone. Then I reinstalled the MR. Problem returned.

I'm running v9 of PC+ on a computer with Windows XP Pro SP2. Any help greatly appreciated.

Bill Miller wrote:A problem appeared after I installed the latest maintenance release (program date 4/5/05). When I run an Income & Expense report at level 3 or 4 nothing appears under Current Period except for the totals and level 2 subtotals. Other columns are OK--year-to-date is calculated and displayed correctly. At levels 5 and 6 there's no problem. So it's displaying the amounts in detail accounts but not group summaries.

To verify the problem happened after the MR, I reinstalled the program from the original CD. Problem gone. Then I reinstalled the MR. Problem returned.

I'm running v9 of PC+ on a computer with Windows XP Pro SP2. Any help greatly appreciated.

I may be wrong, but this sounds like something they've already identified, and which should be fixed in an upcoming MR.

Check this thread to see if indeed this is the case: http://www.powerchurch.com/forum/viewtopic.php?t=1102

I don't think my problem is the same as the one in the thread you referenced. Everything is OK in the other columns (altho percent of budget is not one of them for me). The problem is that nothing shows up in the first column (Current Period) at summary levels 3 and 4. If I understand the issue in that thread correctly, he did have data in the Current Period column. I don't.

No, that's actually the same problem. Sorry for the confusion.

I have found this to happen to me running a level 5 report. Under Current Period, lines that are detail items are printed correctly, whereas if there are lines that are level 5 group headings, the amounts that should be the subtotals of the level 6 items under the level 5 headings print blank, but the YTD and other columns print OK for those level 5 lines which are group headings. In order to get the report I want for month of April, I had to copy the PCPLUS9 directory to another drive partition, apply the previous MR to the copy of PCPLUS9 on that partition, then print out the income and expense reports from that copy of PCplus. (Since I still wanted to keep latest MR on my working drive)

lincolnda:

Thanks for the advice. Fortunately, I did have a copy of the previous MR in my trash folder. I will install another copy of PC+ in a separate folder (I only have one drive) and apply the previous MR. That should work until the next one is released and, hopefully, solves the problem.