Page 1 of 1

Adding Users

Posted: Thu Feb 05, 2015 3:16 pm
by Palmwood Church Office
We have followed the directions for adding users for Power Church Online (we use a Mac), but none of them are able to use their credentials to sign on to the system. Any ideas of what we may be overlooking? It appears that everything is correct.
Thanks,
John Kimball

Re: Adding Users

Posted: Thu Feb 05, 2015 3:40 pm
by NeilZ
Palmwood Church Office wrote:We have followed the directions for adding users for Power Church Online (we use a Mac), but none of them are able to use their credentials to sign on to the system. Any ideas of what we may be overlooking? It appears that everything is correct.
Thanks,
John Kimball
Where are they having the hangup?

Do they get past the IDS client and get the Powerchurch login prompt ?? If so, did you setup the credentials for them to access Powerchurch from within Powerchurch ??