User Support Forum

Hi,

We are trying to install Powerchurch 8.5 on a new Windows XP device. During installation, setup hangs when trying to install upcn.ttf in C:\WINDOWS\Fonts

I have tried removing the existing font from the directory and reinstalling to no avail.

Has anyone encountered/defeated this problem, or one like it?

Thank you,

Rob Porter
NCCC

ncchurch wrote:Hi,

We are trying to install Powerchurch 8.5 on a new Windows XP device. During installation, setup hangs when trying to install upcn.ttf in C:\WINDOWS\Fonts

I have tried removing the existing font from the directory and reinstalling to no avail.

Has anyone encountered/defeated this problem, or one like it?

Thank you,

Rob Porter
NCCC

There was a similar problem with installing version 9.0. They changed the installation script to retry or bypass some items. Not sure if they can do the same with 8.5.