User Support Forum

Occasionally, there are times when the arrow disappears in PowerChurch. When I move the mouse to where the cursor is in the system tray the arrow appears again but not if I move it back across PowerChurch.

The PowerChurch buttons (next, back, finish, etc.) in the program turn "blue", if I actually line up where I think the arrow will be on the button. The arrow appears in all the other open programs when this occurs. If I can "find" the red X and close the program, after restart, the arrow works correctly.

How can I keep this from happening? THANKS!

RClark wrote:Occasionally, there are times when the arrow disappears in PowerChurch. When I move the mouse to where the cursor is in the system tray the arrow appears again but not if I move it back across PowerChurch.

The PowerChurch buttons (next, back, finish, etc.) in the program turn "blue", if I actually line up where I think the arrow will be on the button. The arrow appears in all the other open programs when this occurs. If I can "find" the red X and close the program, after restart, the arrow works correctly.

How can I keep this from happening? THANKS!

I'm going to assume that its more an issue with WIndows, as I've not seen this issue come up previously, and I did a complete search of the forum . Which version of Windows are you using?

Windows 7 Professional

RClark wrote:Windows 7 Professional

It sounds like the mouse is having issues .. not much that Powerchurch can do about that. Its an OS issue.

Found this on the Microsoft site:

http://windows.microsoft.com/en-us/wind ... 87777124d3

Recommends checking to see if there are new drivers.

Thanks so much! I would have never thought to do that! Hopefully, this will solve my arrow problem .