User Support Forum

We use PowerChurch Plus Version 11. The payroll checks in November 2015 were entered correctly in PowerChurch. However, they were printed in reverse order and have been cashed/processed by our bank.
My question: Can I correct the check numbers in the payroll system in PowerChurch? Is this the correct solution?

Missy wrote:We use PowerChurch Plus Version 11. The payroll checks in November 2015 were entered correctly in PowerChurch. However, they were printed in reverse order and have been cashed/processed by our bank.
My question: Can I correct the check numbers in the payroll system in PowerChurch? Is this the correct solution?

I suspect that what happened is that the checks were loaded in the wrong order in the printer, that's the only way such a thing would happen.

Now, how to fix it. You should VOID the incorrectly numbered checks, then REDO the payroll for the date in question, but at the final review screen select MANUAL CHECK for each employee, and enter the number of the check that was cashed and processed. Then post everything to Funds Accounting.

The other possibility is that the printer setup has been changed to print in reverse order.

tborgal wrote:The other possibility is that the printer setup has been changed to print in reverse order.

That is also true ... there are some printer drivers that have that capability ..