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Need help setting up SMTP server

Posted: Sun Jan 24, 2016 2:28 pm
by GFWC2009
I am getting an error when attempting to email statements. The profile is set with an email but not sending. Please help.

Re: Need help setting up SMTP server

Posted: Sun Jan 24, 2016 10:29 pm
by NeilZ
GFWC2009 wrote:I am getting an error when attempting to email statements. The profile is set with an email but not sending. Please help.
We really need more information about what is or is not happening. Your initial post is really lacking in the details.

Is the email setup using the same SMTP server that you normally use for sending emails from the church? Are you using the same email that the office uses along with that password? Is the SMTP port setup correctly? Does your SMTP mail server require authentication? Are you using a mail service from Google, Yahoo or Microsoft (hotmail or live.com) ??

You should verify with your ISP all that information, then use the instructions listed here:

https://www.powerchurch.com/support/434 ... owerchurch

Let us know if you have any issues.