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Cannot configure email to use TLS

Posted: Wed Jun 08, 2016 9:46 pm
by sdevlin
Google is discontinuing support for SSLv3 (http://googleappsupdates.blogspot.com/2 ... sslv3.html). I changed the email configuration to TLS but a test connection fails. I changed back to SSL and a test connection succeeds. What is required to change to TLS so Google will continue to accept outgoing mail?

We're running PCPlus 11.55 version 5/18/2016

Re: Cannot configure email to use TLS

Posted: Wed Jun 08, 2016 11:32 pm
by NeilZ
marshg wrote:Google is discontinuing support for SSLv3 (http://googleappsupdates.blogspot.com/2 ... sslv3.html). I changed the email configuration to TLS but a test connection fails. I changed back to SSL and a test connection succeeds. What is required to change to TLS so Google will continue to accept outgoing mail?

We're running PCPlus 11.55 version 5/18/2016
Did you change the port number? It should be 587 for TLS, also you should make sure that you DON'T have 2-step authentication turned on for the email account you're using with Powerchurch.