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Interest Error in PCBackup Log

Posted: Sun Jun 19, 2016 11:15 am
by NeilZ
I've got an interesting error message showing up in the PCBackup.log file.

The backups are working fine, but I noticed that the email confirmation was not being sent. I have installed PCPlus at other churches with the PCBackup being done using the Task Scheduler and those emails I receive, but the one church comes up with this error:

Code: Select all

Error: 1733-Class definition CHILKAT_9_5_0.GLOBAL is not found.
Method: backupemail.send
Line: 79
Based on what I was able to find out, the class lost its registry setting. I'm guessing I should re-run NetSetup on the machine to fix this ?

Re: Interest Error in PCBackup Log

Posted: Mon Jun 20, 2016 9:12 am
by Zorak
Yes, I would try running netsetup and make sure you've got the latest Maintenance Release.