reverse by accident

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reverse by accident

Postby whfpc » Thu Aug 16, 2018 3:31 pm

So, I went to hit the filter button on the view posted transactions and clicked the reverse button instead. (note: it should have a warning for people like me lol), I have not posted anything yet, is it possible for modify the pending transaction or cancel the reverse?

Robin
whfpc
 
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Re: reverse by accident

Postby whfpc » Thu Aug 16, 2018 3:31 pm

I am using pc 12
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Re: reverse by accident

Postby NeilZ » Thu Aug 16, 2018 11:28 pm

whfpc wrote:So, I went to hit the filter button on the view posted transactions and clicked the reverse button instead. (note: it should have a warning for people like me lol), I have not posted anything yet, is it possible for modify the pending transaction or cancel the reverse?

Robin


You'd have to do two things:

1. Delete the Reverse Transaction from the unposted transactions queue
2. On the original transaction, you should be able to delete the line the system adds that says " This transaction was reversed by ... "

Neil Zampella

Using PC+ since 1999.
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Re: reverse by accident

Postby whfpc » Fri Aug 17, 2018 7:21 am

I deleted the unposted transaction but I am not following step 2? Where do I find the original transaction if I just deleted it?

Robin
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Re: reverse by accident

Postby NeilZ » Fri Aug 17, 2018 7:31 am

whfpc wrote:I deleted the unposted transaction but I am not following step 2? Where do I find the original transaction if I just deleted it?

Robin


Nothing is deleted when you reverse a transaction, the system adds another transaction to balance out the original transaction. If you go BACK into View Posted Transactions, find the original entry, switch to the DETAILS tab. At the bottom you should see that added line.

Neil Zampella

Using PC+ since 1999.
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Re: reverse by accident

Postby whfpc » Fri Aug 17, 2018 7:43 am

ahhhhh! Got it! thanks for your help!!!!! Have a great weekend.
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