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Emailing to a Profile won't bring up Outlook
Posted: Tue Sep 18, 2018 2:39 pm
by John Dykema
If I sit at our server and do a single email to a Personal Profile record, it brings up Outlook and all is fine.
At my own desktop, if I email to a Profile, it brings up the Chrome browser. I've checked all the settings in preferences on both desktops and they appear to be the same. Any ideas as to why I can't email? BTW, our batch PrayerLine emails also work fine from the server.
Our outgoing email server is smtp.gmail.com 587 if that helps.
John
Re: Emailing to a Profile won't bring up Outlook
Posted: Tue Sep 18, 2018 3:02 pm
by Zorak
That functionality is just telling your Windows computer to send an e-mail using the default program that is registered to send e-mail. Since it is opening Chrome, I'm guessing it is expecting you to log in to Gmail or something.
If you have Outlook or some other actual e-mail client software installed, just make sure it is set in Windows to be the default program to handle e-mail.
Re: Emailing to a Profile won't bring up Outlook
Posted: Tue Sep 18, 2018 7:58 pm
by John Dykema
Thanks much. That does make sense. I have gmail for personal mail and the office uses Outlook.
Not sure how to tell Windows to default to Outlook. Is there a quick setting to use?
Re: Emailing to a Profile won't bring up Outlook
Posted: Wed Sep 19, 2018 12:26 am
by NeilZ
John Dykema wrote:Thanks much. That does make sense. I have gmail for personal mail and the office uses Outlook.
Not sure how to tell Windows to default to Outlook. Is there a quick setting to use?
John,
if you have Outlook installed, you just have to tell Windows that its the default mail program.
Neil
Re: Emailing to a Profile won't bring up Outlook
Posted: Wed Sep 19, 2018 10:34 am
by John Dykema
I googled "default email" and it gave me the correct steps to follow.
Thanks much. I've appreciated you guys help for many years. John