Frequent disconnect

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Frequent disconnect

Postby Gitte » Thu May 23, 2019 10:24 am

We are using the PC Online version.
My issue is that I constantly get "kicked off" and have to login again. This happens not only when I have not used it for a little while, but has happened right in the middle of me entering a new member.
Is there a way to prevent this?
Gitte
 
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Re: Frequent disconnect

Postby NeilZ » Thu May 23, 2019 6:39 pm

Gitte wrote:We are using the PC Online version.
My issue is that I constantly get "kicked off" and have to login again. This happens not only when I have not used it for a little while, but has happened right in the middle of me entering a new member.
Is there a way to prevent this?


A lot of times this is due to your local internet connection. That said, you may want to call Powerchurch directly on this, as they may be able to see what's going on from their end.

Neil Zampella

Using PC+ since 1999.
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