User Support Forum

We have recently changed our DSL service. I used to be able to send out 203 messages, sending 50/minute.

Now I can not send any group but am able to send out individual e-mails.

The administrator has changed the outgoing address which did take. However, I am still not able to send out the group.

In setting up the individual & group e-mail I did change the outgoing address but it still gives an error message of not being able to find the server.

Thank you for helping.

Monie Peterson
Office Manager
North Cincinnati Community Church

It sounds like you don't have the server name entered correctly. Usually, it'll look something like SMTP.SERVER.COM. If your regular email program is working, check the outgoing mail settings in it, and make sure PowerChurch is set up similarly. Something else to note, if PowerChurch is set to provide a password, and the mail server doesn't require it, that'll cause a failure as well.