Hi,
My laptop started giving me this message: (Cannot locate microsoft visual foxpro support library) when I tried to open my installed PowerChurch. So I removed the program, tried to reinstall. It won't install, same message. So I upgraded to Windows 10, hoping it would correct the situation. I still get the same message.
The program works on my other computers. Help, please?
Thank you,
Debby
Program failure
Moderators: Moderators, Tech Support
Re: Program failure
Is this a networked computer, or a standalone install of Powerchurch? In either case, do the following. (I'm assuming that you're using v11.5 or higher)MVA wrote: ↑Fri Jan 15, 2021 11:31 pmHi,
My laptop started giving me this message: (Cannot locate microsoft visual foxpro support library) when I tried to open my installed PowerChurch. So I removed the program, tried to reinstall. It won't install, same message. So I upgraded to Windows 10, hoping it would correct the situation. I still get the same message.
The program works on my other computers. Help, please?
Thank you,
Debby
In a networked environment, open file explorer and find the shared drive on which Powerchurch is located. In a standalone installation, find the Powerchurch directory usually on the C:\ drive.
Go into the PCPLUS115 or PCPLUS12 (depending on version) directory, locate the install subdirectory, and run the netsetup115 or netsetup12 program by double clicking on it. This will reinstall many of the required support files.
Let us know what happens.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
Re: Program failure
Thank you Neil,
I will try that when I get home. It is stand-alone I guess? Not on a network.
Blessings,
Debby
I will try that when I get home. It is stand-alone I guess? Not on a network.
Blessings,
Debby
Re: Program failure
I removed my copy of PCPLUS12 on my laptop, and am having trouble finding my original download of it.
I did reinstall PCPLUS11.5 with not trouble & it works. Only that's not able to read my backups from 12.
If I can not find my original copy of PCPLUS12, is there somewhere I can download it again?
Thanks for your help.
PS. when I logged on from my laptop & tried to post this question last night, I got an error message about my IP number. Very strange.
I did reinstall PCPLUS11.5 with not trouble & it works. Only that's not able to read my backups from 12.
If I can not find my original copy of PCPLUS12, is there somewhere I can download it again?
Thanks for your help.
PS. when I logged on from my laptop & tried to post this question last night, I got an error message about my IP number. Very strange.
Re: Program failure
Why did you remove PCPlus 12? Uninstalling was not what I suggested. You should try to find your original copy of the V12 download. If you can't, you should contact the Powerchurch office on Monday for advice.MVA wrote: ↑Sat Jan 23, 2021 1:30 pmI removed my copy of PCPLUS12 on my laptop, and am having trouble finding my original download of it.
I did reinstall PCPLUS11.5 with not trouble & it works. Only that's not able to read my backups from 12.
If I can not find my original copy of PCPLUS12, is there somewhere I can download it again?
Thanks for your help.
PS. when I logged on from my laptop & tried to post this question last night, I got an error message about my IP number. Very strange.
About the IP error, without knowing what the exact message was, there's no idea why it popped up.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
Re: Program failure
Thanks Neil,
I actually removed the program before I asked for help. Oops. I thought I had the program on a memory stick.
I will do a thorough search for the program Monday. I must have it on my backup drive. If not, I'll call.
Thank you,
Yeah, I couldn't post the message as I was being blocked from posting. We'll see if it allows this post tonight.
I actually removed the program before I asked for help. Oops. I thought I had the program on a memory stick.
I will do a thorough search for the program Monday. I must have it on my backup drive. If not, I'll call.
Thank you,
Yeah, I couldn't post the message as I was being blocked from posting. We'll see if it allows this post tonight.
Re: Program failure
Thank you I found my copy of 12.2 & was successful in reinstalling it.
Everything is working fine again.
Thank you for all your help.
Everything is working fine again.
Thank you for all your help.