Maintenance Release Will Not Install

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Sheilah
Posts: 39
Joined: Sun Oct 12, 2003 1:59 am
Location: River of Life Fellowship

Maintenance Release Will Not Install

Post by Sheilah »

I have downloaded the Maintenance Release but when I click to install it, it appears for a few seconds and then goes away. I feel confident that it has not installed because my W2's are still saying 2019. I have tried downloading on another computer and installing from a flash drive with no luck either. Please help.

Version: 12.2 on a PC

Sheilah

Sheilah
Posts: 39
Joined: Sun Oct 12, 2003 1:59 am
Location: River of Life Fellowship

Re: Maintenance Release Will Not Install

Post by Sheilah »

Thought I would post the solution in case it happens to anyone else. Apparently it was my router. We just installed a new one recently and I could not download the Maintenance Release from the website either. I paid more attention to where it was sending me when I clicked on download and it made no sense. Turned on my hotspot on my phone and the MR downloaded fine in the program and from the website.

Sheilah

NeilZ
Posts: 10209
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Maintenance Release Will Not Install

Post by NeilZ »

Sheilah wrote:
Fri Jan 22, 2021 5:02 pm
Thought I would post the solution in case it happens to anyone else. Apparently it was my router. We just installed a new one recently and I could not download the Maintenance Release from the website either. I paid more attention to where it was sending me when I clicked on download and it made no sense. Turned on my hotspot on my phone and the MR downloaded fine in the program and from the website.

Sheilah
I would take a look at that router. It should not be blocking Powerchurch.com.
Neil Zampella

Using PC+ since 1999.

Sheilah
Posts: 39
Joined: Sun Oct 12, 2003 1:59 am
Location: River of Life Fellowship

Re: Maintenance Release Will Not Install

Post by Sheilah »

The security software on the Netgear router, that can and has been disabled, was identifying the MR as malware. I could see the address it was trying to go to in the browser address bar whenever I tried to download it. Hope this can help someone else if they run into this issue.

Sheilah

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