I have downloaded the Maintenance Release but when I click to install it, it appears for a few seconds and then goes away. I feel confident that it has not installed because my W2's are still saying 2019. I have tried downloading on another computer and installing from a flash drive with no luck either. Please help.
Version: 12.2 on a PC
Sheilah
Maintenance Release Will Not Install
Moderators: Moderators, Tech Support
Re: Maintenance Release Will Not Install
Thought I would post the solution in case it happens to anyone else. Apparently it was my router. We just installed a new one recently and I could not download the Maintenance Release from the website either. I paid more attention to where it was sending me when I clicked on download and it made no sense. Turned on my hotspot on my phone and the MR downloaded fine in the program and from the website.
Sheilah
Sheilah
Re: Maintenance Release Will Not Install
I would take a look at that router. It should not be blocking Powerchurch.com.Sheilah wrote: ↑Fri Jan 22, 2021 5:02 pmThought I would post the solution in case it happens to anyone else. Apparently it was my router. We just installed a new one recently and I could not download the Maintenance Release from the website either. I paid more attention to where it was sending me when I clicked on download and it made no sense. Turned on my hotspot on my phone and the MR downloaded fine in the program and from the website.
Sheilah
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
Re: Maintenance Release Will Not Install
The security software on the Netgear router, that can and has been disabled, was identifying the MR as malware. I could see the address it was trying to go to in the browser address bar whenever I tried to download it. Hope this can help someone else if they run into this issue.
Sheilah
Sheilah