Unable to print

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ngaham
Posts: 193
Joined: Wed Mar 15, 2017 10:25 am

Unable to print

Post by ngaham »

When I try to print checks for invoices I get the below error:

Image


I'm on the latest maintenance release and it just started all of a sudden. No other changes to the computer.

Any ideas?

ngaham
Posts: 193
Joined: Wed Mar 15, 2017 10:25 am

Re: Unable to print

Post by ngaham »

Upgraded from Version 12 to Version 14 to see if that fixed it - problem still persist.

ngaham
Posts: 193
Joined: Wed Mar 15, 2017 10:25 am

Re: Unable to print

Post by ngaham »

Uninstalled all printers and reinstalled and that seemed to resolve the issue.

NeilZ
Posts: 10209
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
Contact:

Re: Unable to print

Post by NeilZ »

ngaham wrote:
Sun Mar 20, 2022 8:26 pm
Uninstalled all printers and reinstalled and that seemed to resolve the issue.
Well ... from the error it appears that somehow a 'tractor feed' check was selected at one point for a printer. I'm guessing that the delete and reinstall of printers under Windows fixed this.
Neil Zampella

Using PC+ since 1999.

ngaham
Posts: 193
Joined: Wed Mar 15, 2017 10:25 am

Re: Unable to print

Post by ngaham »

NeilZ wrote:
Sun Mar 20, 2022 8:38 pm
ngaham wrote:
Sun Mar 20, 2022 8:26 pm
Uninstalled all printers and reinstalled and that seemed to resolve the issue.
Well ... from the error it appears that somehow a 'tractor feed' check was selected at one point for a printer. I'm guessing that the delete and reinstall of printers under Windows fixed this.
I'm clueless on how that would have happened. I tried changing the default printer before the uninstall. The good news is that I wasn't even aware Version 14 was released so I was able to get that lol.

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